Ashley

Joann Santana

If I can give this store a 0 star I would. We went to purchase a bedroom set in February 2022. We made sure we picked a set that wasn’t on back order and had a quick delivery’s A day before the delivery they called and stated the bed was back order we had to week another 2 weeks. 2 weeks came and they called the day before again to say it was back order again. I spoke to an agent and then they said it was scheduled for a certain day and when I called to find out the day before they stated, we wanted to do a new selection and there was a code in the order. I asked to speak to the store manager Humberto and he confirm and stated he need to send a email to corporate to get it reschedule. 2 weeks pass and no answer. I decide to come to the store today and ask what’s going on with my order. They stated the code was still there. I ask for the store manager again and he said he can’t do anything that I would have to call corporate. This running was the worst experience ever. My husband was schedule for heart surgery and i ordered in advice because of it. This store no customer service. I will not spend my hard earn money on a company that don’t have people that care. I ended up canceling my order. Will cancel my card too.

Maribel Aviles

I bought thenm and I put insurance for 5 years and I send the picture and they say I don’t qualify I will never buy from them again it is not worth it. Ashely furniture is not good.

Deborah Moore

Ashley is the best place to buy your furniture. I received a good deal on a King size bed box. Great Customer Service with John he was friendly and attentive. He also was able to get the delivery date in the same week. John is awesome !!!!! :)

Darla Cintron

Kevin was my sales agent and he was very knowledgeable. He showed me several options of the furniture I was looking for and was able to move pieces of the sectional sofa's around to give me a visual of how they would look. He was accommodating and not pushy. I appreciate all of his help and answering my questions over a phone call a couple of days later. I am now waiting for my sofa to be delivered and excited to see how it looks in my family room!