Northeast Credit Union

Lisabeth Wotherspoon

I walked in off street without an appointment but was able to meet with Elizabeth, Member Experience Specialist 3, immediately. We quickly resolved my issue and I was out the door within 10 minutes. I always get exceptional service from bank and drive-up tellers to people like Elizabeth. This is why I have been a member since the Eighties. Thank you!

Margie Stevens-Beville

My husband and I recently moved and Becky was so incredibly kind and helpful. She changed our address on all of our accounts and ordered us updated checks. She was so quick, knowledgeable and efficient. We really appreciate all her help and her professionalism. Thanks, Becky, for making this process so easy!

Karissa Plante

Only reason I am giving this a five star is because Faith in the call center, so super helpful. Had to call 4 times to get someone that wouldn’t just forward me to their card services department and actually listen to what I had to say and what my concern was. She spoke to me like a real person on the other line and not just someone they have never met. She had personality and was fast in helping me. What only took a minute to look into for her, took me 53 minutes of a run around from 3 others and a number of call backs… thank you Faith for your help!

Michael Queene

I worked with Becky on getting a small personal loan. Simple the best experience I've ever had getting a loan. The professionalism, the personality, and really caring about the customer was unreal. I highly suggest going to see Becky at the Rochester branch when needing any of your banking needs to be met.