Oxnard Auto Center

Jaimie Conroy

Went to DCH Honda for oil change service. Nice clean dealership and I was free to walk around and look at cars without having a salesman pressure me.

Corey Almaguer

BIG THANK YOU to everyone out at Toyota!! Best people to do business with. Very polite, understanding and professional. Didn't feel pressured into purchasing my new truck.. They made me feel like family.. Literally! Shouts out to Christian S (salesman), Elijah and Marcus. They treated me like a brother. And a bigger thank you to Edna!!!

stephene chatman

The experience was horrible. From me booking a 7AM appointment only to be told that appointments don't start until 8AM, to the service advisor calling me someone else's name, to having another customer's name, email, cel and work #s on MY invoice. Even after pointing it out, I've been given an invoice with my address typed correctly and the other customer's info still there but my info added to the side. I dropped my car off at 8AM for an oil change and hose repair. An alignment and tire rotation were suggested but vetoed due to my tires being too worn I was told. I was informed at 230PM that they wanted to keep my vehicle overnight due to the hose repair would take "3 hours" and the techs finish their day at 430. My car had been at Oxnard Infiniti since 8AM. I was told it would be worked on tomorrow and ready by lunch. This was unacceptable to me and I called the service manager. She took care of making sure that my work would be finished by today at closing. When I went to pick my car up close to 5pm... the invoice included the charges for the tire rotation that was not done. I pointed it out and they were renoved. The final icing on the cake was when the service advisor walked me to my car and handed me my keys--a strip of 4 BandAids was laying on my driver's seat!! I handed them to her and she said "oh, those aren't yours?" No ma'am. They aren't. I will never bring my car here again. It was a dismal experience from start to finish. The disappointment just kept piling up. The final part was actually disgusting and leaves me wondering if perhaps someone injured themselves when working on my car and possibly bled inside my car.

Wise Traveler

The staff at the service center is very helpful in assisting a customer. Mystery Case who is the supervisor off the service staff ensure customer satisfaction. Bob cobos the service advisor is very experienced and helpful in every possible way. The service staff make stuff decisions for service needs easy for a customer by explaining the basics.