Staples

Ann G

I needed a couple of items at Staples and required some assistance. I rec'd the best customer service from employee, AJ. He went out of his way to answer all of my questions and be helpful in checking my items. Will definitely keep using this location thanks to AJ.

Dimarys Baronci

I went to the store three times for the tech in which three times I explained I wanted my screen fixed on my cell phone, was told Tech comes in weekdays 9-4 so having the day off today I said to myself I am going to go this morning and get phone fixed lol I then call this morning make sure Tech was there and the lady I spoke yo stated that he was there now so I drive in for the Tech to tell me OH we don't fixe screens anymore!!!! ARE YOU SERIOUS!!!

Braum Halvorsen

Copy & Print Center is a horrible experience. Two of the four copiers malfunction and are out of order. Multiple pages printed out illegible and management here refuses to recopy or refund; especially expensive when making multiple copies. The prices for self-service copy have risen substantially from the original 11¢ per B&W page, yet the customer service and project output quality at this Bergenfield location have plummeted. If you have a Staples card, you can no longer add money at the self-serve kiosk as that has been removed; waiting in a long line at one of the sparsely-staffed registers for a cashier to add the funds to your card now adds at least five minutes to your visit. Also, the default setting on self-serve copiers is now for more expensive paper to be used, and the customer has to manually change it back to Economy, this despite the two paper grades being exactly the same. There are two staff members who work this section. The young woman (15 years old maybe?) is incredibly rude and blames the customer for the malfunctioning of the copiers or not understanding store policy. Meanwhile, the other staff member watches videos on a computer. If you need to copy stuff, find an independent print center or buy a copier and toner (not from here, too $$$$ expensive) and do it yourself at home. Messy smudged-up copier glass and touchscreens probably full of nasty Covid-19 also. Multiple bad experiences, I recommend avoiding full stop.

The Critical J

PROS: This Staples is believe it or not bigger than the average Staples store. Nice size inventory and always stocked full. Parking lot is good size for a stand alone store and the staff has always been nice there. CONS: The place is located on an intersection making it difficult to exit, however I won't let that effect the rating OVERALL: This is definitely a place where I'd come to get my office supplies since they're always stocked and have a great selection. I suggest using the side street to exit the store though