Karz Inc

Johnathan Stahley

Always very good to me

Austin Neal

Fantastic people to deal with. Very welcoming and honest. Best of the best. Highly recommended. Rob is awesome. Thanks for everything!!

Debbie Spessard

Wanda and I want to thank Rob for helping us to get the really nice Dodge van you were very nice to us this is the 3rd car we bought from you guys and sent a family member there and they are also very happy with you guys again thank you guys

Paul Vella

I had a very frustrating experience with Karz Inc. Chuck is nice enough and very friendly but that is where the positive experience ends. He sold me a 2008 Chevy Colorado. My experience after taking this truck home has been a complete nightmare. When looking at the truck I was fed lines about how the house mechanic goes above and beyond and how there were thousands of vehicles on the auction lot and this truck is the only vehicle that day that passed the owners standards and blah blah blah. Now I know used car people are going to say stuff like this to make the sale but I also believe that you should be able to trust that when you spend over 10 grand on something, that it isn’t going to break less than two months later to the tune of 1,000 dollars. The mechanic DID NOT go above and beyond. The mechanic did the bare minimum to pass MD inspection knowing full well that the transmission oil cooler line was rusted out and on the verge of break and that two of the steering tire rods needed to be replaced. These are both things that a competent mechanic (or ethical) would have taken care of while inspecting the vehicle. So that is a matter of ethics. They did offer to fix it but asked for a 3 week wait. I’m sorry, I don’t have three weeks to wait with an unsafe vehicle. So I was forced to take it to another shop that took care of it overnight. Also Speaking of ethics, they sold me a bogus warranty that (guess what) didn’t cover any of the repairs. I asked Karz to do the right thing and at least cover the cost of the bogus warranty and they agreed to cover a small PORTION of the warranty. This half measure is an embarrassment and is definitely not enough to buy my silence. This is a matter of ethical business practice and if I were you, I would think twice before getting a vehicle from this place! Adding some edits because apparently I have to defend my position on this. 1. I am not disputing your standard warranty. I understand the terms of that and made no mention of it. 2 You got me there. I don't have a law degree to understand the terms of that contract fully. I am just trying to warn people that is doesn't cover much. 3. And this is an important one if you want to talk about half truths. Chuck told me there was a 3 week wait for repairs. So I made other plans. It doesn't matter that he came back later to offer a next day service because I had made plans based on the info he gave me. 4. Okay 66% is a 66% measure. Either way I do not feel taken care of. At the end of the day you sold me a truck that you knew wasn't good to go and you and your mechanic said it was. I was told "above and beyond" and it wasn't. That is the real ethical issue I hope this clarifies my position and it helps future customers avoid the mistakes I made with Karz.