WM - Simi Valley, CA

Category: Garbage collection service

Address: 195 W Los Angeles Ave, Simi Valley, CA 93065, USA

Phone: +18055229400

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Crktcode

Aug 13, 2022

Love the WM big green machines and their professional driver operators. Love the fact that the big green machines have diesel engines that run on clean natural gas. Love the efficiency of the big green machines and how quickly they can make their way up and down the street emptying their designated trash bins. Love the fact that WM plums their landfill to capture methane gas that is part of the decomposition process of the landfill, and then utilize the methane gas to drive electricity generating generators. Love the WM Company culture of customer service, professionalism, friendliness, and helpfulness. Love the WM accommodation of large loads that will not fit in the normal trash bin.

Rajarshi Saha

Jul 21, 2022

I have been using WM for many years now. I have 3 containers - a small sized trash container, a medium sized recycle container, and a large sized yard waste container. I recently learnt by accident that i am being billed for a medium sized trash container for the last 3 years. The difference in price is $6/month so I have paid around $216 in error. Not a big deal but quite annoying. I thought just like anywhere else once I let them know the mistake they will surely rectify it and reimburse me whats owes to me. And this is where things go south! Incredibly no one believes me! They say our records show you have a medium sized trash can. Well, that’s wrong. I request them to come to my house and check but nope they won’t do that. They tell me to check pictures of service pickups and guess what? The containers on MY service pick ups and those of my neighbors opposite the road (who use a medium sized trash container). So someone messed up and got the wrong house. That should end it right? Well, no cause no one cares. I have called 6-7 times now and everytime have to explain the whole story to a new guy who never has a solution. Finally got transferred to some top guy in billing named Charles who was the rudest person I have ever talked to. He pretty much accused me of lying. Am I really insane to waste all my time and energy and fight about something as trivial as this if it wasn’t true? Still hoping for a resolution on this. Hopefully posting this here gets someone’s attention. I swear I will donate the refund to charity if I ever get it. It’s not about the damn money. Its just driving me nuts that this isn’t being taken care of.

Joel Halvo

Nov 15, 2021

The trash prices went up year over year without explanation. Our City changed contracts to a different company and NOW Waste Management is all concerned as to why. NOW they are sending out customer surveys and trying to get our opinion of their service. It wasn't till they lost the contract did they be come concerned. Atlas, our new company, has reported charging us about half what WM was charging.

Robin Maga

Oct 6, 2021

Waste management has provided garbage collection service to Thousand Oaks for the 25 years that I've lived here. The service is always on time, drivers are friendly and courteous,. Customer service reminders are sent out when there will be a delay in service. Large item pick-ups can be scheduled. In short no complaints means that they are doing their job. I don't have to worry.

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Questions & Answers

Where can I take boxes to be recycled?

Teona Adam | Sep 5, 2019
Chris B | Sep 4, 2020

I had my truck bed full of broken down boxes the week the Simi Valley Recycling Center closed. I went to WM and they directed me to a bin on their property for cardboard and dropped it in. I’d inquire with them. It was no charge for me.

Do they come this Friday March March 30th Good Friday

Judy Landis | Sep 5, 2018
Walter Smith | Sep 5, 2018

They haven't. Changed. My pick up schedule ,there were no notices in local paper. Or on my bill , My pick up day stayed the same

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Is there a delay on trash pick up

Fred Buchler | Sep 5, 2018
Walter Smith | Sep 5, 2018

I received a letter,on my bill that read mybtrash would be one day later check your bill. Also,local newspaoer Had same Notice.

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My address is 1129 Adirondack Court, Simi Valley, CA 93065. I usually get pick-ups on Mondays. Since it's a holiday tomorrow - Labor Day - will my pick-ups be on Tuesday?

Janice Perez | Sep 4, 2021
David Langarica | Oct 9, 2021

Yes, it's always 1 day after.

do you charge to replace a trash can?

Diana Pardy | Sep 4, 2021
Karen Balter | Sep 4, 2021

I do not work for Waste Management

I need to cancel service at 3991 Woodlake manor Moorpark Ca The house has been sold. Your contact centers are closed. All I get is a message about Covid. What do I do?

Linda McCarthy | Sep 4, 2020
Pedro Espitia | Sep 4, 2020

Go directly to WM it's open 7 to 5pm.

can I put an old tire in the trash

gene rosecrans | Sep 4, 2020
Joe Blackwell | Sep 4, 2020

No

Can I dump old sofa and couch

Mark Eaton | Sep 4, 2020
Walter Smith | Sep 4, 2020

Contact local office for pick up or visit Simi landfill for discarding

Where to take cardboard for free recycling?

John Adkison | Sep 4, 2020
Chris B | Sep 4, 2020

I had my truck bed full of broken down boxes the week the Simi Valley Recycling Center closed. I went to WM and they directed me to a bin on their property for cardboard and dropped it in. I’d inquire with them. It was no charge for me.

can you put empty paint cans in the trash

Bill Creekbaum | Sep 4, 2020
Walter Smith | Sep 4, 2020

As long as they are completely dry you can :-)

Good morning! Thank you for your service to us at Grace Church of Simi Valley! We have a sofa and a mattress that was left on our property. Can I schedule a pick up today?

Donna Najera | Sep 5, 2019
Santos Parada | Sep 5, 2019

Yes you need to call customer service to schedule a pick up.

Does Memorial Day holiday alter trash pick up day?

Judy Puckett-Borunda | Sep 5, 2019
Alexa Nicole | Sep 5, 2019

Yes, it does. Normal trash day is postponed a day.

Is there a fee for a second blue bin?

Barbara O'Donnell | Sep 5, 2019
Chris B | Sep 4, 2020

I know there are extra fees for extra green bins, so it’s probably safe to say yes

Does Waste Mgmt have a Wast Oil Pick Up Service? If so, how does it work? What is the cost?

Dan Van Watermulen | Sep 5, 2019
Santos Parada | Sep 5, 2019

I do not

Will trash be picked up Feb 21, 2019

Pat Long | Sep 5, 2019
Walter Smith | Sep 5, 2019

Hey pat. No scheduled days off this week all normal pickups on your normal day

what do we do with our christmas tree

Jayson Hill | Sep 5, 2019
Jose Estrella | Sep 5, 2019

Take the stand off and place next to green waste cart

will there be pickups on 12.26.18

eckhard papke | Sep 5, 2019
steve fincher | Sep 5, 2019

Sch.for tomorrow possible today however!

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Veterans Day pickup? Yes or no?

Henry Dimalanta | Sep 5, 2019
Walter Smith | Sep 5, 2019

Yes.

Will there be trash pick up on Thursday, May 31? Normal pick up day is on Thursday in this area.

Ishita Edwards | Sep 5, 2018
Kathleen Sherman | Sep 5, 2018

Your service will be Friday

Will there be trash pick up on 5/31/2018

April Miller | Sep 5, 2018
Alexa Nicole | Sep 5, 2018

If your normal day is Thursday it will be put off til Friday due to the holiday. Hope that helps :)

are box springs and mattresses allowed

Paul Franko | Sep 5, 2018
Kathleen Sherman | Sep 5, 2018

To the landfill 2801 Madera Rd

Where to drop off green waste free

Patty Fukaye | Sep 5, 2018
Walter Smith | Sep 5, 2018

You should probably contact Simi landfill otherwise I have seen the bins that waste management. Drops. At your curbsid maybe that would be. An option for you. Contact them and ask.

If you have a senior discount, can you tell me about it?

Virginia Seaton | Sep 5, 2018
Walter Smith | Sep 5, 2018

I do not. But I know of them my. Mom has this. I believe you can call,them. 9am -4 pm to get the correct answers you Need. They are friendly and helpful.

How much is the dump

William Kragthorpe | Sep 5, 2018
Walter Smith | Sep 5, 2018

Please contact Simi landfill and ask last time I went there were different. Costs and options.

When is the next hazardous waste free day, I have electronics and paint.

Jean McCormick | Sep 5, 2018
eTron | Sep 5, 2018

Interested in this as well.

do you have a place to drop off old electronics?

skagateland | Sep 5, 2018
Walter Smith | Sep 5, 2018

Yes I saw they do. During business hours. For. Waste management customers. Go to the front desk. 9am -330 pm.

Do you pick up old toilets? How do I arrange for pick up if so. Thanks

Tony DeFranco | Sep 5, 2018
Walter Smith | Sep 5, 2018

Tony This really isn't a question for me try contacting your refuse company I know mine has what they call bulky item pick up allowed 1 time 1 item a year call them and ask you should have information on your bill as well.

Do you have job

Mario Y | Sep 5, 2018
Walter Smith | Sep 5, 2018

I'm not sure that is an appropriate question on this forum

My blue bin is broken, one of the wheels came loose and is probably dropped into the truck while it is being emptied. Can I request a new bin?

Olivia Gandham | Sep 5, 2018
Walter Smith | Sep 5, 2018

Well I have used many different refuse companies through the past years and any time I had a missing cart broken wheel. Broken sides lid missing. Contacting any of those companies was always a positive response and resolved usually within a week of normal pick up day . Check your bill for a phone number and your information or on the side or top of the cart / can. If you have another one. Like green waste or recycling if not check your neighbors can of and Contact your company I'd bet you will get a great resolution. And in a timely matter

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