Address: 542 Plaza Dr, West Covina, CA 91790, USA
Phone: +16263374888
Sunday: 11AM–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 11AM–9PM
Saturday: 11AM–9PM
Miracle Barceleau
Felt as ease, and everyone was super nice!! JADE IS THE BEST
Giancarlo and Nick
I typically just review places we like and enjoy. But we had a horrible experience and have to write about it. We bought a toy hard foam sword for our nephew. Left the store and went to Nordstrom Rack. When we inspected the sword closer, noticed some damage towards tip of the sword. We went back to exchange it. The owner or clerk had the nerve to say that nephew was a "picky person." I dismissed it at the time and we walked away with the exchanged item. The more we thought about it, the more it bothered us. Within the hour, we decided to take it back to try and get a refund. He became even more rude and tried to accuse us that we damaged it and would not take it back since we exchanged it already. We did buy other tiems along with that purchase. It was really terrible customer service and we would NOT recommend anyone purchasing anything from this store. At the very least, I would highly suggest to double check the item you are looking at BEFORE paying for it. He changed attitudes as soon as we left and paid. Then he didn't want anything to do with the customer anymore. Horrible experience!
Queen Bee of Swords
The bad reviews are not lying! You walk in and right away you feel unwelcomed because damn near every display says DON'T TOUCH!! One sign said if you steal you will have bad karma! Just the wrong energy all around. This is no metaphysical store, as it's advertised. I walked in looking for crystals and incense resin and they had neither. Over half the store were swords and knives, which was unexpected. So I asked the girl at the counter if their was a sword she could suggest that embodies strong feminine power (like my name) and she looked baffled. She called a guy over and he said "we don't know we just use to customers saying I want that one"., and "I just manage". They have no knowledge about the products they sale. They are just placed their to sale. The name of the store is misleading and suggest a calm and welcoming space but the undercurrent is distrust and impatience. They should change their name.
Sam Bella
STOP!!! WARNING Do not buy anything here!! I purchased a small water fountain from this sham of a place as a gift for a dear friend for Christmas. To my embarrassment, when my friend put the fountain together we could plainly see it was not functioning correctly, the light bulb would not turn on, it looked like it had been used before because the water tube was full of mold and algae. When I tried returning it or possibly get an exchange for a NEW unit, the employee at the store promptly took me outside to the front of the store where he showed me a sign that stated they did not offer returns or exchanges, even with a receipt. How can you sell a plainly defective product and not allow an exchange or return.
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It's safe. I loved it great stuff and cashier is amazing.
Yes
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