Sullivan Trail Inn & Suites

Category: Hotel

Address: 690 PA-940, Pocono Lake, PA 18347, USA

Phone: +15706463535

Reviews

Edna Rolon

Feb 26, 2022

Staff was unfriendly Rooms smelled old and the furniture inside was disgusting I stayed with my 4 kids and every night we got bit They have bed bugs This place is nasty and needs to be shut down

Haley MUSIC Murphy

Feb 7, 2022

Room was very dirty. My wife spent $35 on cleaning supplies and cleaned the room herself. The cabin needs to be updated as well.

Erica Benjamin

Jan 15, 2022

I saw pictures of this place when it was brand new on Priceline.com, however the place is a funk now. I had to cancel reservation. The place smelled of cigarette and the bed looked used not cleaned the room had an old moldy odor the coffee mug look dirty as if it hadn't cleaned in weeks. And I thought I was coming to a place with kitchenette based on the pictures I saw. There is only one room with kitchenette. It was disastrous.

Vinod Kuwar

Oct 26, 2021

Not sure whats wrong with people giving bad reviews to this place. I almost canceled my reservation after reading all reviews and thank god I didnt canceled. Let me start with this, its not 5 star hotel and you are not paying for same. So keep expectations aligned to how much you are paying to stay here and which is most cheapest in Pocono mountains. Now about room condition, it was good I wont say excellent or best but good. Room were clean and everything from chairs to tables and carpet was clean. Though carpet is old and doesn't give you good vibes. TV table drawers were not opening properly because side rails were broken. Chair cushion could would have seen better days and need some updates. Bathroom were very clean and on par with other $150-200 night costly hotels(stayed in couple in Poconos). All towels were clean and spotless. AC was way up but they have remote stoved in side table drawers. Bed were comfy and linens were clean and fresh no stains or anything. Pillows were clean but they need to replace as they are not in good condition. Check in experience- owner/staff lives in behind offce so just ring bell. Good staff, even came to help me without asking when I was struggling to open door. Things I didnt like. Smells when you open door, its because there is no cross ventilation causes room to smell different, some room freshener would help. We found used tea bag near coffee mug. Door locks need to be replaced they worked but changing would be good idea. Overall highly recommend at this low price, rest check the pictures for getting good idea. We stayed for two nights.

Thanks! Your review is awaiting moderation.

Questions & Answers

what time is the check out?

Laszlo Friedman | Nov 14, 2018
Riley Firestone | Nov 15, 2018

11am

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places