Address: 1700 Kingfisher Dr Suite 1, Frederick, MD 21701, USA
Phone: +13016639406
Sunday: 7AM–9PM
Monday: 6AM–9PM
Tuesday: 6AM–9PM
Wednesday: 6AM–9PM
Thursday: 6AM–9PM
Friday: 6AM–9PM
Saturday: 6AM–9PM
Betty Hunt
My first time here today. Met with my sisters and service was very good. I'd cone again.
Amanda Blake
If I could give NO STAR I would of. This was my first time at this location and it will be my LAST TIME. Customer service was at an all time low. I had to ask for a spoon for my soup and it was thrown at me. I didn't get my pickle with my sandwich. I spoke to the manager and she acted as if she as if she didn't even care. I ordered the chicken noodle soup and it only had like 6 noodles in it. Basically all broth. I will continue to go to the Panera bread over by party city the food is better and the customer service is outstanding 👌. You all should be ashamed
Chrissy Brenton
This place should receive ZERO stars…I understand the whole safety thing, etc. However, last night we were there to support our local high school for a “Fundraiser” as well as being able to support our businesses in the community. During these long enduring years with Covid-19..we over heard how the manager (male) and other staff around him were patronizing a few customers while announcing very loudly that we will not serve you “WITHOUT A MASK ON”!! We all get it…but to put those people on the spot as they entered NOT so cool. WONDER HOW HIGHER UP MANAGEMENT WOULD LIKE PANERA RECOGNIZED FOR THOSE ACTIONS!! Especially, while some of their staff is either NOT properly wearing there’s and/or touching their masks and our food at the same time. I’m sure it not only made the ones already in line uncomfortable, but it also made those around them listening to this go down feel for them not even. How EMBARRASSING, RUDE, UNNECESSARY, etc. We too (husband, friends) would have also walked out had we not already eaten our food.
Jared Castaldi
Polite, generous, super friendly and super helpful employees. Wonderful, talented kitchen staff. Customer service that goes above and beyond expectations. Kacey did an amazing job assisting us, and was incredibly polite and patient while I requested a complicated order.
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