Sierra Pacific Home & Comfort

Category: HVAC contractor in Rancho Cordova, California

Address: 2550 Mercantile Dr Ste D, Rancho Cordova, CA 95742, USA

Phone: +18005513040

Opening hours

Sunday: 9:30AM–3PM

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–7PM

Friday: 8AM–7PM

Saturday: 9AM–3PM

Reviews

Cynthia Laubacher

May 31, 2022

First, they came and did the annual inspection of my solar and turned on the system. The tech found a crack in one panel and I agreed to replace. The second tech that replaced the panel found additional cracks in two other panels. He was very thorough and answered questions. I ordered and replaced the two additional panels. All three were still under warranty, making it affordable. After replacing the two additional panels, the tech double checked all of the panels. The system is running smoothly. Really glad the second tech double checked all of the panels - which he didn't have to do. Saved me a lot of money.

Britt K. Carlsen

May 31, 2022

We had the pleasure of working with Sierra Pacific to have a solar attic fan installed. The team of Abraham and Abraham came out and did an amazing job for us. They were friendly, courteous, professional and patient with us as we had a lot of questions. They also removed a very large swamp cooler from the top of our roof and disposed of it as part of the project. They repurposed the existing hole in our roof to install the new attic fan, capped off the old swamp cooler chute and the electrical wires. There was a small hiccup with the replacement shingles for the roof patch, but they were honest and transparent about the mixup and came back out first thing on Monday morning to complete the job (the installation was on the previous Friday). Also, Tomika was the individual who came out to give us the estimate for the project. She was very knowledgeable and also wonderful to work with (she also had to answer a lot of questions). Overall, we were extremely happy with the job Sierra Pacific did for us. We highly recommend their services. And if you’ve been wondering about getting an attic fan, check it out. We are amazed at the difference it has made in keeping our home cool.

Miki Moore

Jan 26, 2022

Thanks Sierra Pacific Team. They did a fantastic job installing our new air conditioner and heating system. The old system was from the early 1990s and we knew it needed to be replaced. The office people was great to work with. We got a timely estimate and then real magic happened. Kevin C. and Devin W. were our technicians and were exceptional. They let us know when they'd be there and lo' and behold they were there right when they said! They got right to work and obviously knew what they were doing. Moving out all the old unit from the side yard was hard but then getting the old fan and duct work down from the attic was really impressive. They put down tarps and cleaned up after themselves each day. They worked really well together. Obviously got along together well and could coordinate easily. They were both very personable, knowledgeable, and efficient. The new system is quiet and works like a charm! Definitely go to Sierra Pacific for any ac/heating work! Also..do it quickly because they get really busy in the summertime.

Teng Khang

Jan 14, 2022

I saw the Sierra Pacific company tag inside my solar pool water heater which suggested calling them for service. Best decision for home-related services ever. Colton came out a couple times and is awesome. I am so glad I asked him about other things that they did since he provided exemplary service. It's been a couple months and we now have them installing solar panels. Dealing with Blake, Mike, and Naomi to get the ball rolling has been painless. Sierra Pacific sent Eddy and Milton out to upgrade the breakers and their attention to detail and their professionalism is amazing. I highly recommend Sierra Pacific and will continue using their services. These teams that we have interacted with have set the bar really high. They have answered all my questions, worked with my schedule, and have demonstrated respect for my property when working on it.

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Questions & Answers

I have both my water and electric solar from you. Trying to find out if you do battery backup?

Douglas Littler | Sep 4, 2020
Marty Brown | Sep 4, 2020

I believe that they do.

I called the main office to sign up for a monthly service program on my solar and they told me your technicians are 60 days behind because AC repairs are your highest priority?

Ardie Zahedani | Sep 5, 2019
Marketing Department | Sep 5, 2019

Thank you for your message and we do apologize for the delay. We maintain high standards for the technicians that we send to your home. There is no school for solar pool heating service so we must train each solar pool repair person from the very beginning. As such it takes many weeks of training to ensure we send you a competent and safe professional. At certain seasonal times we do not have enough work for everyone and we find a way to keep them employed so they are able to work year around and be here when there is the peak seasonal demand. But at this time of year when people have broken air conditioners, we prioritize our available staff (we have dozens of technicians) to serving clients with no air conditioning. While this high demand at this point creates this challenge, we remain committed to providing a high quality service to you when we arrive. Once the seasonal demand has passed we return to offering a more speedy response to solar pool heating repairs.

We have your pool solar on the house the roof may need to be replaced, how much do you charge to take down and put back up after roof completed. there are 3 panels. Thank you Leah

Leah Hamilton | Sep 5, 2019
Sierra Pacific Home & Comfort | Sep 5, 2019

Hello Leah, thank you for your message! We can definitely help with this project. We offer to have a Service Professional come out to provide you with the estimate to remove and reinstall the panels and plumbing while you are completing the roof project. Please give us a call at (916) 638-0543 to get pricing and schedule an appointment. Thank you!

During your previous service I was told that for a yearly subscription price I could receive seasonal heating and air conditioner tune ups. Is this available, price? I am interested because I would like to update my solar electric and pool heat.

Mike Kess | Sep 5, 2018
April Harper | Sep 5, 2018

Yes they offer different packages that are bundled with heating air and solar

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