Address: 2019 Colonial Ave SW, Roanoke, VA 24015, USA
Phone: +15403453131
Sunday: 10:30AM–9PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Jennifer Diaz
Foods always good and they are fast. Tables are always messy when I go in. I have had to clean them myself.
Rebecca McCullough
Normally I have nothing bad to say about this restaurant. It’s usually clean and the staff are friendly. But today, I came in and when it was time for the man behind me to order, you could tell he had a hard time hearing and maybe a disability. After he left, a customer made fun of him and the staff started laughing and agreeing with the customer. That was one of the rudest things I have ever come across.
Lisa Wilson
Let me tell you something, Rosie saved my bacon 2 weeks ago! I work at an assisted living community and the chef scheduled for the day was a no-show for breakfast and lunch. As a team, we scrambled to get breakfast served to the residents. Once we got through that, I knew I had to get a game plan together to serve 80 people lunch. Firehouse opened at 10:30 am. I was dialing their number at 10:29 am. I explained the problem and Rosie solved it. "I will get this done for you mam." Her words echo in my head to this day. I wish I had a picture of my senior living residents enjoying those beautiful sub sandwiches and chips. You saved my bacon Rosie... with your turkey and ham delicacies!
Gabriella Killala
Firehouse subs is one of my favorites! However this location seems to be lacking in decent staff. I only ever order online for pick up and most of the time it is not ready on time and/or the sub is made super sloppy and looks thrown together. On occasion they have not even started my order and after waiting 10 minutes past the pick up time I’ve had to ask when it would be ready and they looked confused like there wasn’t an order from me, yet I would always have the email. Anyway, food is fantastic if you get the right people making it!
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Currently, our gluten-free options are as follows: - Any Firehouse Subs deli meat (meatballs are not included) - All of our cheeses, including Provolone, Cheddar, and Monterey Jack - Any of our salads – add any meat and cheese on it and tell them to make it hot - Refer to our nutrition portal for detailed allergen information - Some locations offer a gluten-free medium sub roll. Visit https://www.firehousesubs.com/gluten-free/ for details and a list of participating locations.
Great felt safe the whole time I go. They are very clean and respect guidelines for Covid 19
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