Firehouse Subs Towers Mall

Category: Sandwich shop in Roanoke, Virginia

Address: 2019 Colonial Ave SW, Roanoke, VA 24015, USA

Phone: +15403453131

Opening hours

Sunday: 10:30AM–9PM

Monday: 10:30AM–10PM

Tuesday: 10:30AM–10PM

Wednesday: 10:30AM–10PM

Thursday: 10:30AM–10PM

Friday: 10:30AM–10PM

Saturday: 10:30AM–10PM

Reviews

Jennifer Diaz

Jun 24, 2022

Foods always good and they are fast. Tables are always messy when I go in. I have had to clean them myself.

Rebecca McCullough

Jun 23, 2022

Normally I have nothing bad to say about this restaurant. It’s usually clean and the staff are friendly. But today, I came in and when it was time for the man behind me to order, you could tell he had a hard time hearing and maybe a disability. After he left, a customer made fun of him and the staff started laughing and agreeing with the customer. That was one of the rudest things I have ever come across.

Lisa Wilson

Apr 19, 2022

Let me tell you something, Rosie saved my bacon 2 weeks ago! I work at an assisted living community and the chef scheduled for the day was a no-show for breakfast and lunch. As a team, we scrambled to get breakfast served to the residents. Once we got through that, I knew I had to get a game plan together to serve 80 people lunch. Firehouse opened at 10:30 am. I was dialing their number at 10:29 am. I explained the problem and Rosie solved it. "I will get this done for you mam." Her words echo in my head to this day. I wish I had a picture of my senior living residents enjoying those beautiful sub sandwiches and chips. You saved my bacon Rosie... with your turkey and ham delicacies!

Gabriella Killala

Dec 31, 2021

Firehouse subs is one of my favorites! However this location seems to be lacking in decent staff. I only ever order online for pick up and most of the time it is not ready on time and/or the sub is made super sloppy and looks thrown together. On occasion they have not even started my order and after waiting 10 minutes past the pick up time I’ve had to ask when it would be ready and they looked confused like there wasn’t an order from me, yet I would always have the email. Anyway, food is fantastic if you get the right people making it!

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Questions & Answers

Do you have any Gluten-free menu options?

Firehouse Subs Towers Mall (Owner) | Sep 18, 2020
Firehouse Subs Towers Mall (Owner) | Sep 19, 2020

Currently, our gluten-free options are as follows: - Any Firehouse Subs deli meat (meatballs are not included) - All of our cheeses, including Provolone, Cheddar, and Monterey Jack - Any of our salads – add any meat and cheese on it and tell them to make it hot - Refer to our nutrition portal for detailed allergen information - Some locations offer a gluten-free medium sub roll. Visit https://www.firehousesubs.com/gluten-free/ for details and a list of participating locations.

Do yoi deliver

Patricia Davis | Jan 17, 2018
Debra Brogan | Jan 18, 2018

No they do not deliver.

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What are the Covid safety practices like here?

People are asking | Feb 28, 2021
nick chamberlain | Mar 1, 2021

Great felt safe the whole time I go. They are very clean and respect guidelines for Covid 19

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