Address: 1978 West St, Annapolis, MD 21401, USA
Phone: +14102244630
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–11PM
Saturday: 10:30AM–11PM
Matt Artrip
I have read negative reviews about this KFC on West St. in Annapolis. I have never eaten at this one, and have not actually had KFC in years. It was a hot day in the 90’s. I was going to go to the Amish market, but there is no sit down eating in AC. So I was jones’n for some fried yard bird, so I say what the hell lets give KFC a shot. There was nobody in the restaurant, but drive thru was pretty busy. Only 2 people working, and nobody manning the register. After about 10 minutes, very pleasant girl came out and took my order. I have had KFC at other locations that was way worse. The chicken pieces were better quality then other places. Sides were good, and the biscuit had to be the best fast food biscuit I have ever had,..light, flakey and moist inside. I would have given 5 stars,…but mac&cheese did not have alot of flavor. Overall the meal was better then I expected.
Daniel Crocamo
The absolute worst and disgusting service I've ever had in my life at this KFC! I'll never come back here again! First, they sold me a chicken pot pie with ligaments, joints, bones, and nasty white cartilage. My mom couldn't eat it so she threw it out. I went to the KFC to try to get my money back. The lady refused to gove me a refund, told me I needed the receipt and to bring the chicken pot pie back to this KFC to prove it to her. She was abrupt, rude, argumentative, and provided the most wretched customer service I've ever had in my life at any fast food establishment. I contacted my bank to get the refund, but this KFC has lost my business. Plus, the lady walked away from me to help other customers. Also, the phone line was busy so that's why I drove there to try to get a refund for that awful food. I will be contacting corporate tomorrow about this. I didn't appreciate this especially on my birthday today.
laurance pufong
Very rude customer service. The fries was very salty or may be they put magic on it. They was this old black lady on the drive thru, when we requested for a drink, she immediately close the window on us.. very disrespectful. If you don’t want to work, don’t work. Do no take people business for a joke. Next time I will report her to her manager. What a disappointment!
Meesh F
This has got to be the WORST KFC I've ever been too. I am an Uber driver and every single time I have a pick up from this establishment the workers are in conflict. The cashier stepped out both times to smoke a cigarette. (Different cashier's each trip.. must be something they just do). The prep workers in the back of the house were arguing. Nothing was ready. I try to avoid this location at all costs.
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Yes all the time
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