Great Clips

Category: Hair salon in Overland Park, Kansas

Address: 9226 Metcalf Ave, Overland Park, KS 66212, USA

Phone: +19136421111

Opening hours

Sunday: 9AM–5PM

Monday: Closed

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 9AM–6PM

Reviews

Shannon Fonseca

Jul 12, 2022

Crystal and Les are amazing! Very talented and so nice. Crystal has been cutting my son's hair since he was a toddler and he just loves her. I should mention he can be hard to impress. 😊

Rajkumar Imandhi

May 16, 2022

We got be very precise about the requirements and keep checking the way they do, else you will end in regret.

Phillip Petrie

Sep 8, 2021

This overall score does not reflect the quality of all the experiences with this salon over the past 15 years. However, it does indicate the experience from my recent visit. I was one of the first patrons of the day and Beverly Huhs was the cosmetologist who cut my hair or should I say hacked. Traditionally, I see Crystal who does a phenomenal job, however I needed to get in today for an event I was having this evening. While in her chair Beverly trimmed my hair well shorter than I had requested taking the sides down beyond the guard always used (notated in the CRM). I requested only a small amount of hair be removed from the top specifically asking for a 1/4", but she hacked more than a half inch. When blending the sides and the top the transition was sloppy and noticeable. When she had already lopped off the sides and hacked the top I was already in it, so I waited until the pain of it all was over. She asked me at the conclusion what I thought of it, so I told her that I thought it was a bad haircut. I even proceeded to pull my cash out to pay and purchase additional product. She didnt come to the register to assist me on finalizing my sell, but instead went into the back yelling I dont cut hair badly and to leave. While in the back of the store she complained to one of the veteran stylist Les about how I was wrong, which could be heard throughout the store. I patiently waited at the register. Finally, after minutes passed Beverly comes out the door and starts yelling at me the haircut isnt bad and that I needed to get out of the store now. Worst customer experience I've had in a long time and would never let Beverly cut my hair. I've since gone to another salon to have my hair blended again to correct the poor job.

Robert Nichols

Dec 24, 2020

Great place to get a clean fresh haircut. Customer service is entirely too kind for Johnson County. They are patient, considerate & will exhaust every means possible to fulfill your hairstyle request. They guarantee satisfaction, simply keep your receipt and if for some reason your unhappy, return to the same Great Clips you received your service (be sure to bring your receipt) and they will refund you in full. Even though they offer this, I have never heard of anyone request a refund. A+ company serving C+ customers. People have taken great customer service for granted these days. I for one appreciate the extra effort these folks put forth every single day. ✌ Thanks for your time, R.N.

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Questions & Answers

How can I get coupons?

Great Clips | Jul 5, 2022
Great Clips | Jul 5, 2022

The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.

When should I arrive at the salon?

Great Clips | Jul 5, 2022
Great Clips | Jul 5, 2022

After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.

Where do I find a salon’s location and hours?

Great Clips | Jul 5, 2022
Great Clips | Jul 5, 2022

Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.

Where can I learn about working at a Great Clips salon?

Great Clips | Sep 3, 2020
Great Clips | Sep 3, 2020

Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.

Can I make an appointment?

Great Clips | Sep 3, 2020
Great Clips | Sep 3, 2020

Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.

Does Great Clips offer perms?

Great Clips | Sep 3, 2020
Great Clips | Sep 3, 2020

Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.

Does Great Clips color hair?

Great Clips | Sep 3, 2020
Great Clips | Jul 5, 2022

Great Clips salons do not provide hair coloring services.

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How much does a haircut cost at Great Clips?

Great Clips | Sep 3, 2020
Great Clips | Dec 7, 2021

Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.

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Do Great Clips salons sell haircare products?

Great Clips | Sep 3, 2020
Great Clips | Sep 3, 2020

Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.

If I checked in online, do I need to do anything when I arrive at the salon?

Great Clips | Sep 3, 2020
Great Clips | Jul 5, 2022

Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.

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Can I request a stylist using Online Check-In?

Great Clips | Sep 3, 2020
Great Clips | Sep 3, 2020

No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.

Can I use Online Check-In for all types of services?

Great Clips | Sep 3, 2020
Great Clips | Jul 5, 2022

Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.

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When is Online Check-In available?

Great Clips | Sep 3, 2020
Great Clips | Jul 5, 2022

Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.

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How does Online Check-In save me time?

Great Clips | Sep 3, 2020
Great Clips | Jul 5, 2022

Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.

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What can I do with the Great Clips app?

Great Clips | Sep 3, 2020
Great Clips | Jul 5, 2022

With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.

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What is Online Check-In?

Great Clips | Sep 3, 2020
Great Clips | Jul 5, 2022

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

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What haircare services does Great Clips provide?

Great Clips | Sep 3, 2020
Great Clips | Jul 5, 2022

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

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