Orthopaedic Surgery Specialists

Mike P Pronier

I would like to personally thank the OSS for their willingness to help in a difficult situation. My dear friend Pamela was having some issues and needed to see them for a consultation and visit..... In dealing with the process, the were considerate of her needs and helped where they could. Specifically Ruby (in accounts) went out of her way to assist. Thank you for your help!!!! :)

Nancy Bonnen

I was referred by my doctor to the orthopaedic surgery specialists due to my back and knee injuries. The first two times I came the doctors for my back and knee treated me very nice. But after I had my next appointment both doctors the knee and back specialist has not been very nice . I try to understand my MRI results and the doctor didn't even explain anything to me . He just said am going to have you get some blood work that's all he said . As if that will explain my injuries. there's a lady who works there she's a medical assistant and she was so rude. She has blonde hair and wears glasses . I ask her if she could open the door for me since it's hard to push the door due to my back pain. She had an attitude and even rolled her eyes at me. The front desk ladies are rude too. There is only one that treat you with respect. But the rest are rude. One last thing if you plan to make an appointment they never keep the appointment they change it without you knowing. Very unprofessional

Jennifer Arnold

Dr. Shahan Yacoubian and his office staff really go the extra mile. Dr. Yacoubian followed up with me in person twice on the day of my surgery and called me the next day. The office provides a way for you to communicate with questions, even on the weekend. Everyone is nice and, unlike a previous doctor I considered, the wait time in the office is either right on time or wait (maybe) ten minutes. I've been really happy with the care I've gotten and I'm healing up great. Two weeks after surgery and I'm up and moving with very little pain!

Stephanie Kim-West

From the beginning the receptionist was very engaging and pleasant. When my name was called and taken to the examination room I never felt in the dark. I was always told what would be happening and why. The x-ray technician was efficient. Dr. Raven explained everything and told me my treatment options. I have been going for 14 years now for various problems. I always leave feeling better and knowledgeable about my condition and how to care for myself. Furthermore I wouldn’t hesitate to follow up with questions I may have down the line. Stephanie