Nordstrom Rack

Category: Department store in Chicago, Illinois

Address: 1551 N Sheffield Ave, Chicago, IL 60642, USA

Phone: +13126246031

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

M. V.

Aug 24, 2022

Came to this place several times. This place is great! You can almost find anything that you need regardless of season. They also have a parking for the people who have cars. All in all, I think 5 is a fair score.

Carl Sandvik

Aug 23, 2022

Very friendly staff. I found an item that didn't have a price tag and I was helped out very quickly. I couldn't find everything that I was looking for such as hoodies or my belt size or the right pair of shoes but I found something.

# Дищаковськаванлав

Apr 12, 2022

If I could live 0 I would. Absolutely the worst store I have ever been to! And I traveled 15 countries! So called manager on Duty - Keena. Horrible customer service and honestly personality. I was given birthday present and of course I didn’t have tags or anything. When the shoe size didn’t fit I was trying to return and was laughed in my face told sorry this is our policy. I understand. But try to understand me. What am I supposed to do? I saw worn out Gucci there for freaking full price (well, discounted as this is discount store, but still $1200!!) for something that didn’t have its angles at all! And shoes that I tried out and couldn’t fit - I can’t return! How are they worn if I can’t even fit in them? Horrible experience. Instead of being listened to and offered ANY solution- even calling customer service- she called security on me!! Nice lady. Came in shocked and at least listened to me. Surprised that someone so unprofessional is put in charge. Put her back cashing out stuff if she is any good for this anyway. I run multibillion dollar store. As a store manager and I ABSOLUTELY cannot imagine talking even to a homeless person like that. Ridiculous. I would never hire her and I would NEVER do business with her even if she was medical professional and I needed medical attention. She made me feel little and uneducated. Please monitor who you hire and especially promote. My customers receive survey after every visit, so I absolutely CANNOT afford treating anyone like she treated me. I honestly don’t think management cares about reviews or customers opinion at all. But I hope other customers do. And they will read and bring their business to Nordstrom Rack in downtown. Thank you for your attention. Hope your experience is better…

Anneke Jasso

Apr 4, 2022

This place has a huge space parking in front of their store. I park my car easily since there is space in the parking lot. There are a lot of people inside. They are busy buying their needs. I went to the women's section and looked for clothes. I found a shirt with a design on front. I purchased a white color and beige shirt with a different design. Aside from that I also bought sunglasses since they're on sale. It's perfect for some beach outfits. After that I went to the bag section. There are a lot of different kinds of bags. It really has an expensive price. I bought a white bag with some shades of silver and black. It was pretty and cool. After that I went to the counter and paid for my purchase.

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Questions & Answers

Is there free customer parking?

Brenda Garcia | Sep 4, 2018
JoAnna Simek | Sep 4, 2018

Yes

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Do they have girls shoes?

Monica Padilla | Sep 4, 2019
Dada taiwo | Sep 4, 2019

Yes, they have section for it, you 'll get variety

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How long is store going to be closed?

Alicia Nieto | Sep 3, 2020
Lorene Johnson | Sep 3, 2020

My last visit to this location was on 8/7/2020, and due to the recent events that took place, I suggest contacting another Nordstrom Rack for your answer.

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Is there baby clothes

Haley Smith | Sep 3, 2020
Robert Balagyan | Sep 3, 2020

Yes, they have some.

Does this NR do alterations for items bought at the Chicago Street location? I just need pants hemmed/

Carol Miller | Sep 3, 2020
Junetta Casimier | Sep 3, 2020

Yes, even if you didn't purchase the item at their store

Are mens watches sold at this location?

Jacob Forman | Sep 4, 2018
Cecelia Burokas | Sep 4, 2018

Yes, if you hit it on the right day

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Are they car charging stations in Nordstrom Rack parking? If so, where?

Neil Ham | Sep 4, 2018
Eddie C | Sep 4, 2018

Yes they are

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