Shoe Dept. Encore

Category: Shoe store in Gurnee, Illinois

Address: 6170 Grand Ave, Mills Ste 383, Gurnee, IL 60031, USA

Phone: +18478551908

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Jose Martinez

Jun 15, 2021

Love it, nice prices.

Praharsh Madappaly Veetil

Dec 22, 2020

Great collection at affordable prices.

Rajat Mahajan

Jul 14, 2019

Worst people and worst front desk executives.They were not interested in work at all.When I asked a guy there to find a size he started gossiping with his friend and told me that size is not available with out looking for it.Worse was the lady at the counter..not even willing to look at stock..Disgusting attitude overall

debby fronke

Dec 10, 2018

Can't talk on shoes, they seem decent enough, but reaching out to you seniors, if you hate age discrimination, don't shop there. I went into to inquire about a holiday position, and because the manager heard me tell a friend, I'm 60,she said want you to know we have heavy shoe boxes to lift, would you be capable. Lady, I could lift 50 pounds of Slim fast cans in pharmacy when I worked for Walmart, and can run circles around your young associates retail -wise. Keep your job, you should be so lucky😠

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 27, 2022
Shoe Dept. Encore | Aug 27, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

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