Address: 4534 Mills Cir, Ontario, CA 91764, USA
Phone: +19092853024
Sunday: 12–8PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 11AM–8PM
Saturday: 11AM–8PM
arianna
Nice selection of stuffies and BT21 related items.
Brittany Erbe
Store is very cute, but I'm giving it a 1 for the customer service. Customer service is very important in providing a good experience and wanting people to come back As soon as we walked in we were being watched constantly. At the end of my shopping I purchased a dragon plush for my baby that was marked 12.99. Mind you ALL of the smaller dragon plushes were marked 12.99. I got up there and didn't realize til after the purchase that charged me 32.99. I realized about a minute later and hadn't even left the store so I went up thinking they'd be able to fix it. The lady told me no, that they can't give refunds. (I wasnt told about this policy before i purchased the item!) My mom was there and came up to help me out and the cash register lady started giving us attitude, rolling her eyes, and being super rude. She even admitted she made a mistake but she couldn't do anything or honor the price. We told her we'd like to speak to her manager and with alot of attitude, sighing, and eye rolling she went over to the manager (who didn't even come to talk to us or apologize for the whole situation and didn't put her employee in place for being rude!) She did end up giving us a refund! And knew how to do it so it is possible. And then without saying anything and finishing the process for me took the plush and went over to look at the prices to prove us wrong. I watched her and she only looked at the big dragon plush and came back and told us with attitude "it is 32.99! Do you still want it" I think this is the same lady all of the other reviews are talking about They are horrible, judge, and assume you are going to shoplift. Never going again. If you say it was your fault and let's say you did mark the price wrong I expect you to honor it and make it right!! All customers deserve that
Ashley Elias
Its a nice store. The Asian lady with a short bob that allows people to come in and out, is very very rude she demanded i put a mask on my baby, which by the way he was barley 1 at the time. I told her it wasnt required for him to wear one until hes 2. But she keep telling me to put one on him. That it wasnt right for him to be walking or running around. She also was watching us the whole time, making it very uncomfortable to shop.
Chaeri Kim
This is a really wonderful place to go to for KPop merch (in my opinion Idk about anyone else's). Everything there is really cute and there is plenty of stuff so see and buy.
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Yes there is and there's a store across from Mauya Sky that has lots of Kpop bands merch such us; black pink, BTS, TXT, exo, GOT7, etc...
No, there main kpop products there are BTS, BlackPink and some Twice. You might find something like a hanging canvas print there but no variety compared to these groups. Try KPop 1004 nearby, last time I was there they had enhypen merch and album.
No they unfortunately don't sell any snacks at all. They stopped doing so around mid covid pandemic
Phone cases no...stickers yes
They have some official and unofficial merch
Last time I was there they had a whole section to the right as you walk in of Pokemon plushies. Not many to choose from though.
It's inside the Ontario Mill's mall on 4th.
Call to store
They definitely have a section for BTS, I'm not sure about GOT7.
They had a huge BTS section to the left of the store a while back. I would call or check in if I were you.
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