Address: 12712 Heacock St Ste 7, Moreno Valley, CA 92553, USA
Phone: +19512428245
Sunday: Closed
Monday: 7:30–11AM
Tuesday: 12PM–11AM
Wednesday: 12PM–11AM
Thursday: 12PM–11AM
Friday: 12PM–11AM
Saturday: Closed
K C
Came here on a Monday at 12pm. It took almost 2 hours to check in, wait forever, then finally be seen. So first, I checked into the kiosk, then name was called to come to the window to give my paperwork and insurance card. Then was told I would receive a text message when I'd be called back. Had to wait 90 minutes to get my lab tests. During my wait time outside the facility, I was told it would be 15-20 minutes. Then another 15-20 minutes. Was also told they were short staffed and there was an incident. So here's a heads up, call b4 you show up. And if you are injured in anyway or handicapped, avoid this place because it's on the 2nd floor and there are only 5 chairs inside the waiting room. Everyone else has to wait outside the facility to sit or stand in the heat inside the building. But if you wait outside the doors, you can't hear your name being called, so you'll get skipped. But you can't wait inside because their signs say their facility only holds 6 people, and everyone has to be 6 ft apart. But haha their kiosks are not 6 ft apart. I only give 2 stars because of how great the lab technician was, and how I was in a private room vs an open community room.
Shelly Ramos
The process is quick... you sign in on the device, they call you shortly after that, they look for your lab order or take the one you have, then you wait about an hour but pay attention and stay close by upstairs only or you won't hear them call your name.
Jose Posadas
Worse experience Ever!! The worst customer service, Never in my life had to wait almost two hours for a blood work. They lost my wife’s paperwork and to top it off, They started to take in walk-ins that came in after my wife and they forgot all about her. Im reaching out to corporate to report this horrible service.
Ashley Hayner
Absolutely hate going to this lab Corp. Every single employee I have ever come into contact with at this location is extremely rude and VERY unprofessional. Several times I have come in NO ONE ever acknowledges the patients coming through the door with a “hello” or “how are you”. Every last person working there looks like they hate their job. Most of the time people going into the medical field do it because they enjoy helping others but at this location the actions of the employees clearly state the opposite. I’m sooooo tired of hearing about their personal problems and issues when I’m waiting in the waiting room so unprofessional especially when it is nothing but complaints. They seem so unhappy and honestly they should just bulldoze this raggedy building and replace everyone working and build a new location.
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7:30 am
Yes they do
I don't believe that you need a new order
2nd floor last building
U will get rude people and still not get what u need go somewhere else if u have a choice
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