Papa John's Pizza

Teresa Hinkle Frederick

I called and ordered my pizza at 5:46 pm, I arrived at 6:24 pm my spicy bites were done but my pizza had not been made yet. This happened at the monument papa John’s as well a few weeks ago. One pizza was done and another not put in the oven yet. When I got home, one pizza was cold and looked as though it sat at for an hour and the other one fresh. Our family doesn’t live close to either restaurant and will probably not use this restaurant again. Dissatisfied

Bruce Godbout Sr

My review is about a delivery order. When I placed my order with the app it charged me twice and the delivery person left two orders at the door. When I brought them in I tried to call directly about the mistake. If you call there no one answers and when you select the managers ext it goes to voicemail and they never call you back. Corporate says they will contact them and have them call you but they never do. Two weeks later I went to the store and the manager issued me a credit. I spent no at least a hour and a half on the phone with no results. This is a corporate review they should have handled this from the beginning. In short, watch your delivery orders or else you will experience the same !!!!

roni renee

I took a job at the store with a positive attitude and for almost a month, I showed up and put in the work as I watched the "manager" pay people out of her pocket to come help her that DON'T EVEN WORK HERE. She buys nicotine for teenagers and everyone vapes inside the store. No one washes their hands. The back door is constantly unlocked which is a security risk.. They can't handle production but instead of finding a solution it's an absolute tearful mess every weekend. Despite my attempt to bring positive vibes to this workplace I was met with hostility and toxic negativity. The manager is more concerned with being liked by the teenagers than actually managing a business. No one there respects her. She works from open to close every day because she can't resolve conflicts or lead a team. She pushes everyone out when they are trying to help. That's why no one will work here. She refused to give me HR information or even the district manager's phone number in order for me to voice my concerns properly in the chain of command. . Don't spend your money here, they do not treat employees fairly.

Shawn Novak

We ordered from this location twice this month. Both times our pizza took over two and a half hours to arrive and were cold as most other reviews have mentioned. We too understand the staffing shortages due to Covid and we're even informed that by an employee. What irritated us most about this location is that we called 16 time and were put on hold or hung up on repeatedly. When we finally were able to speak to someone to let them know it had been over 2 hours since our order and that our pizza would most likely be cold on arrival, their response was "well you better turn your oven on to warm it up."