Jack in the Box

Ann Cruz

Today I went for my lunch and wow The restaurant was pretty dirty, so dirty, the soda fountain omg gross. The smell pretty bad and my food didn’t taste good. First time I have a bad experience in this location. Well I couldn’t eat my food I just ate the French fries so now I’m still hungry. I can’t believe at 12:00 pm the restaurant was that dirty!!!

The Other S1de

Just went and the hispanic guy saying “hi sir” thank you sir” “anything else sir”working the drive through forgot to give me my tacos and told me everything is in the bag with such certainty and im sure it was because i said i didnt need the receipt so he took advantage its happened before same strategy.. they never answer the phone they know what theyre doing and dont tell me youre dissapointed to hear that because you are not the manager or whoever runs this place has to be the most incompetent person in the city i cant wait till robots take your job in a couple years and we can finally enjoy our food we pay for with decent customer service at the very least you can tell all the employees here hate their life

alfonso bernal

don't understand why can't get the order right. I ordered a #10 which is supposed to be a spicy chicken sandwich with a big piece of chicken and I did not get this. They put a small piece of chicken and it was not spicy. it they ran out then just say so.

Marilynn Vargas

If I could give a zero star review as this location deserves I would. Customer service is key in any business and makes you feel happy to go back but this Jack in the Box doesn’t know what customer service is. Staff needs to be retrained or stop working there if you don’t like your job. No wonder there’s a hiring now on receipt. Kimberly needs to learn how to take feedback and be positive and understand how customer service works. In the meantime I would not recommend this Jack in the Box. Go to another Jack in the Box or go to Carl’s Jr, Burger King or elsewhere!