Five Guys

James Maroney

Generally a big five guys fan, but this location in particular is consistently slow. Part of my last order wasn’t correct, no bacon on a bacon cheeseburger. Not a big deal just irks me that I paid extra for that… I don’t know if this is necessarily this location’s fault, but the online ordering really needs to reflect actual wait time. The app indicated my order would be ready in 8 minutes. Sent the order, then proceeded to the restaurant immediately (it’s 10 minutes away from my house). Got a text from the store when I got close thanking me for checking in and that my food would be ready momentarily. Walked into the store and saw that they were busy, so I didn’t let an employee know I had arrived since I was just told via text that I was checked in. Waited 20 minutes in the store (standing right next to the counter) still didn’t get my food. Finally asked someone, and then my food appeared after another 5 minutes. I understand that if it’s busy, food will take longer to come out, just wish they would be more transparent about it. Wouldn’t have come to the store immediately if I knew my order was 30+ minutes out. Once I actually got the food it was fine (aside from the omission of bacon) which is why I still gave 3 stars. Writing this review because it’s probably the 5th time the experience has been like this specifically at this location. Used to use the app to order from another store in Golden, CO many times and never had this issue there. Have always liked Five Guys, but if this happens again, I will likely take my business elsewhere.

Dave Hill

Always get extra fries, which is nice. The array of toppings creates some option paralysis: a few suggestions would be nice. Buns tend to get soaked in grease. Better than McDonald's.

Amanda Sirochman

ALWAYS amazing burgers! Worth every penny and every glorious topping you’d like included! And they always have the kindest helpful employees who surely take care of their store and guests.

Craig Velenski

Always a good experience here. Burgers are awesome and you can't beat the fries. I do miss the pre covid setup with the peanuts and condiment station the way it used to be. But appreciate that they have been there for us throughout and kept up the quality of the food.