Frank Shao - State Farm Insurance Agent

Category: Insurance agency in San Jose, California

Address: 1700 Newbury Park Dr STE 20, San Jose, CA 95133, USA

Phone: +14089282828

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

Karen M

Jun 22, 2022

My agent is Catherine, she’s great! She always gets back to me asap. I highly recommend getting in touch with her to get personalized service and great rates.

Debo Adebiyi

Feb 25, 2022

Quick and very helpful with my Auto Insurance, Home Insurance, and Life Insurance. And, Catherine is awesome!

Adriana York

Feb 13, 2021

All my questions were answered and even additional information was shared with me. i felt very well heard and taken care of. I was afraid i was late with a payment and Catherine helped me find what I needed to know (i wasn't late! yaay!) and made my weekend! terrific terrific terrific. Catherine was wonderful!

Ben Chastain

Jul 3, 2020

Our State Farm agent Fran Shao has done another excellent job getting a new policy in place for our new business location. Everything we needed was done fast and professional. We so appreciate the extra effort even working after hours and on weekends to get us the Certificate of insurance needed. Thank you!

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Questions & Answers

What factors influence car insurance rates?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Is my payment information secure on your website?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Can I pay by phone or mail instead of online?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

How do I download the State Farm mobile app?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

Can I use my check card or debit card?

Frank Shao - State Farm Insurance Agent | Jul 5, 2022
Frank Shao - State Farm Insurance Agent | Jul 5, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Frank Shao - State Farm Insurance Agent | Sep 3, 2021
Frank Shao - State Farm Insurance Agent | Sep 3, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Frank Shao - State Farm Insurance Agent | Sep 3, 2021
Frank Shao - State Farm Insurance Agent | Sep 3, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Frank Shao - State Farm Insurance Agent | Sep 3, 2021
Frank Shao - State Farm Insurance Agent | Sep 3, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Frank Shao - State Farm Insurance Agent | Sep 3, 2021
Frank Shao - State Farm Insurance Agent | Sep 3, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Frank Shao - State Farm Insurance Agent | Sep 3, 2021
Frank Shao - State Farm Insurance Agent | Sep 3, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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