Address: 2402 Del Paso Rd Ste 120, Sacramento, CA 95834, USA
Phone: +19164198750
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–5:30PM
Saturday: Closed
Christian Ariza
Very happy I transferred my policies to State Farm because of how great the customer service was. Frank was very helpful, professional and took his time to explain how underinsured I was by reviewing my old policies from Farmers. I’m saving money AND I have better coverage. Really couldn’t be happier with my decision, they definitely have my business for life.
Thomas Bevers
I am so unhappy with the customer service that I have received from Max Lam’s office. I called to find out why my rates went up and the lady that called me back was so rude. We only switched to State Farm because we bought a house and Wawanesa was not offering home owners policies at the time. I explained that in three years at Wawanesa my rates went down and she said “that sounds too good to be true and that I shouldn’t have switched.” Unless you like long wait times for an agent to call you back and unexplainable rate increases, I would encourage you to shop around. The agent I spoke to could not answer any of my questions.
David Ho
I switched over to State Farm from an online insurance provider about 1.5 years ago. I've been very happy with the live interactions. The phone calls, the emails... At first I thought I would have to pay more for the service, but to my surprise, the agent (Frank Nunez Pacheco) spent the time to review what I actually need and I ended up paying less for more relevant coverage. I am glad that I've not had a need to file any claim, but with what I've experienced so far, I believe they will support their customers if I ever get into that situation.
WRX Sedan
I've been a client and customer with Max Lam's office since 2008. Max and his team has always taken great care of all my insurance needs. I have multiple insurance policies for various personal and investment properties; all with their own unique issues or concerns. Max was able to properly guide me; to help me understand and select the best coverage that met my insurance goals. Not only is Max knowledge regarding the products that State Farm has to offer, he has also offered great personal wisdom on various investment opportunities. Max and his team has always provided me with great customer support throughout the many years I've been with them. If you are looking for a down to earth, knowledgeable, honest, hard-working insurance agent; you found him...his name is Max Lam, State Farm. Thank you Max!
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State Farm accepts most major credit and debit cards.
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