Max Lam - State Farm Insurance Agent

Category: Insurance agency in Sacramento, California

Address: 2402 Del Paso Rd Ste 120, Sacramento, CA 95834, USA

Phone: +19164198750

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

Christian Ariza

Jul 21, 2022

Very happy I transferred my policies to State Farm because of how great the customer service was. Frank was very helpful, professional and took his time to explain how underinsured I was by reviewing my old policies from Farmers. I’m saving money AND I have better coverage. Really couldn’t be happier with my decision, they definitely have my business for life.

Thomas Bevers

Jun 6, 2021

I am so unhappy with the customer service that I have received from Max Lam’s office. I called to find out why my rates went up and the lady that called me back was so rude. We only switched to State Farm because we bought a house and Wawanesa was not offering home owners policies at the time. I explained that in three years at Wawanesa my rates went down and she said “that sounds too good to be true and that I shouldn’t have switched.” Unless you like long wait times for an agent to call you back and unexplainable rate increases, I would encourage you to shop around. The agent I spoke to could not answer any of my questions.

David Ho

May 3, 2021

I switched over to State Farm from an online insurance provider about 1.5 years ago. I've been very happy with the live interactions. The phone calls, the emails... At first I thought I would have to pay more for the service, but to my surprise, the agent (Frank Nunez Pacheco) spent the time to review what I actually need and I ended up paying less for more relevant coverage. I am glad that I've not had a need to file any claim, but with what I've experienced so far, I believe they will support their customers if I ever get into that situation.

WRX Sedan

Apr 11, 2016

I've been a client and customer with Max Lam's office since 2008. Max and his team has always taken great care of all my insurance needs. I have multiple insurance policies for various personal and investment properties; all with their own unique issues or concerns. Max was able to properly guide me; to help me understand and select the best coverage that met my insurance goals. Not only is Max knowledge regarding the products that State Farm has to offer, he has also offered great personal wisdom on various investment opportunities. Max and his team has always provided me with great customer support throughout the many years I've been with them. If you are looking for a down to earth, knowledgeable, honest, hard-working insurance agent; you found him...his name is Max Lam, State Farm. Thank you Max!

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Questions & Answers

Can I use my check card or debit card?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

State Farm accepts most major credit and debit cards.

What factors influence car insurance rates?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

Can I pay by phone or mail instead of online?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What is the difference between market value and replacement cost?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Is my payment information secure on your website?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What is the difference between sending my quote and purchasing with an agent?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What can I do on the State Farm mobile app?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How do I download the State Farm mobile app?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Max Lam - State Farm Insurance Agent | Jul 5, 2022
Max Lam - State Farm Insurance Agent | Jul 5, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How can I pay for my insurance if I decide to purchase it online today?

Max Lam - State Farm Insurance Agent | Sep 3, 2021
Max Lam - State Farm Insurance Agent | Sep 3, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Max Lam - State Farm Insurance Agent | Sep 3, 2021
Max Lam - State Farm Insurance Agent | Sep 3, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Max Lam - State Farm Insurance Agent | Sep 3, 2021
Max Lam - State Farm Insurance Agent | Sep 3, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Max Lam - State Farm Insurance Agent | Sep 3, 2021
Max Lam - State Farm Insurance Agent | Sep 3, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Max Lam - State Farm Insurance Agent | Sep 3, 2021
Max Lam - State Farm Insurance Agent | Sep 3, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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