Address: 199 Grant Ave, San Francisco, CA 94108, USA
Phone: +14153973180
Sunday: 12–6PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–7PM
Maggie Agr
We NAILED IT! We LOVE IT! It's always a fun experience going to this store. We personally waited for Mr James Ward because of the previous 5 star customer service experience we had few months ago, true enough that it far exceeded each time we went to this store. The feeling makes you want to buy more and more! The staff service and how they treat the customers exceeded my expectations. Cartier's quality of jewerlry are soooo good too. I kept bringing my friends and and introducing them to this.. Whoever running this place has done an excellent job!
Bartholomew Roland
This is a beautiful storefront with some stunning merchandise. My partner and I visited this store a while back and had a pleasant experience. We coordinated with the staff by making an appointment ahead of time. Visiting on a Saturday, the store was very busy. There were probably 20-30 other customers in the shop at the same time, and the place felt very crowded (especially during COVID). Everyone was wearing masks and the host asked that we please use hand sanitizer as we entered. Our customer experience manager was very skilled. He clearly knew his jewelry. I would go to Cartier if you want a blinding piece of jewelry and nearly-clinical customer support. I would go elsewhere if you want something unique, and a warmer customer experience.
Dilorom Mirzarakhimova
We were welcomed by sales associate : LANA KOONTZ. She was very kind, positive and explained everything in detail. Thank you Lana for your time and help we appreciate it! I am very happy with the product. We promised to come back in my next birthday or even earlier. Thank you 😊
Antoine Valentone
I was in the market for a new watch recently and had the pleasure of being welcomed by Rand Stewart who provided exemplary customer service during my visit. I made an apportionment online and received a confirmation phone call from Rand the day before. Rand was warm and friendly which immediately put me at ease. When I arrived at the store the next day, I was welcomed by Rand who was ready to assist me right away. Rand is a true professional who has extensive product knowledge and an abundance of warmth and friendliness which made the experience delightful. It's clear Rand takes the time to listen and cares about satisfying his customers' needs. I highly recommend asking for Rand the next time you need a Cartier product and you will not be disappointed.
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Sometimes you can find same-day appointments on third l their website but they also have a queue for walk-ins at the front door.
It's on the Southwest corner of Post and Grant.
No...you can find those online.
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