NAPA Auto Parts - Auto Parts Of Grants Pass

James Pittman

One of the best auto parts store around.

Peggy Renfroe

NAPA vs Auto Zone, my experience. NAPA was in walking distance from my house so I purchased a Vector 800 jump start to start my vehicle. When I got home the unit was not in the box. Dave ordered one to be brought from Cave Junction. When that one was charged , you could see the side seal on the case had come apart on the upper left corner. You were able to see the blue light shining through the crack. Another one was brought in from Cave Junction. That device had the same defeat. Dave said that is how they are. Being elderly and on a fixed income I prefer what I pay for to be in good shape. Another thing is that I was unable to find an on and off switch, after the device was charged. I asked Dave to find it, finally we realized there were none and it had already had lost some charge. While I was thinking whether I would buy it, Dave said “ I will give you back your money and never come back.” I asked why, he said I was too persnickety. The low quality products and the attitude are plenty of reason to never return, I dislike being treated so disrespectfully. After I was able to get my vehicle started I took it to Auto Zone. The employees were polite and professional. They quickly diagnosed the problem. It was a fuse. NAPA was an extremely opposite experience.

Iz mark (Izmark)

Price Gouged me for 27%. Found what I wanted in the showroom, a brake hone, price was $18.99, at checkout $25.99 and would not budge or even discuss it. "Take it or leave it" is what was implied. Not one more cent or referrals will go their way.

Gordon Foster-Carter

Napa has the parts and can get the parts other stores can't. I needed a part that no one else could get. Napa was able to get the part and have it in store in 2 days. I am very happy with Napa and the staff. Very friendly and they know what they are doing.