Jack's Urban Eats

Category: American restaurant in Folsom, California

Address: 2756 E Bidwell St, Folsom, CA 95630, USA

Phone: +19169845560

Opening hours

Sunday: 11:30AM–8PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11:30AM–9PM

Reviews

Michelle Mota

Jul 11, 2022

Wow this was awful. I wanted to try this instead of Bjs or the Thai restaurant (mistake). My sons Mac and cheese was all Mac no cheese and cold. It was like buttered noodles but even more bland. He spit it out and wouldn't eat it. I had to wait for my food because of fries. Ok whatever. Well my fries came cold and hard. It's too hard to complain about things when you're alone with an 11 month old baby so I just ate my cold food. I don't have time to wait for it to be remade and I'm hungry. I would maybe come here for a salad but that's it. I'm so disappointed.

SHU-TING CHANG

May 13, 2022

I ordered DoorDash for my husband. $20 for salmon salad. He said it’s good. No fishy and healthy.

Jocelyn

Dec 7, 2021

Great tasting food, however every single time we've ordered here they at least miss something. Got urban fries with chicken no chicken came with it. Another time got a salad with chicken however no chicken. And again fries with no chili on top because my partner gets extremely sick from spicy foods and they still added it. If you order from here make sure you double check what you have. Don't recommend delivery because you'll end up not getting what you ordered or have items missing.

Sherian St.Patrick

Jul 25, 2019

We came for my birthday lunch and expected a delicious Chinese chicken salad, but after ordering it in taking about 6 bites, we realized we did not like the salad at all. We tried to communicate with one of the staff members about our dissatisfaction of the salad, so we got Sarah’s attention and told her that we were unhappy. I even told her it was my birthday and I was looking forward to having a delicious traditional Chinese chicken salad. I also inquired about how much chicken should be in the salad, she told us three ounces and then I still told her neither one of us liked the combination of the salad. At this point she told me she could re-make another Chinese chicken salad for me. She also said if we had only taken one or two bites of the salad we could’ve come up and gotten a different one altogether. I thought it was very odd to just not be offered a full refund if we complained about a salad and were unhappy with the flavor combination? Poor customer service when we were unhappy with the salad. Sarah should of offered us a full refund, because I told her we couldn’t take it to go salad with us cause we were going to be on the road all day for my birthday celebration. Here’s the salad when it came to our table and then a picture after we had eaten about six or eight bites. Here is our receipt as well. Hopefully the manager, Sky, will train her staff on how to deliver better customer service. Thanks, Erin St.Patrick

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Questions & Answers

Do u do phone it orders 4 takeout

John Baker | Sep 3, 2018
Joel Bartlett | Sep 3, 2018

Yes they do

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Where can I find the calories for this restaurant?

Elizabeth Luis | Sep 3, 2019
Boss lady Jacobsen | Sep 3, 2019

I believe they are on the menu

Is this location closing?

sandra hancock | Sep 3, 2018
Angela Yoder | Sep 3, 2018

They're remodeling soon so they might be closing for a couple days

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