Popeyes Louisiana Kitchen

Jeremy VanWinkle

Wish you could rate it zeros stars and still get to review... Went to order food for the family. Was ordering at the speaker and apparently not fast enough for the person taking the order... As I am trying to decide what I want to add I hear her say, "Oh my God..." on the other end... And I could basically hear the eye roll in her voice. So I decided I just wouldn't add anything else and just ended my order there... Was actually considering just leaving without stopping but decided to try to fix this mess at the window. When we get to the window we tell the young guy at the window to let the manager know we had a rude experience with the person taking our order and need to tell her... We notice he never says anything to her. So we ask him to get her as he hands us our food. She comes over with an attitude and informs us she was the one who took our order. We inform her that she was rude and she tells us she was not. Then she proceeds to rant about how it is her and the cashier and nobody else, not even a cook and they need to keep things rolling. No apology at all, just more attitude and excuses... I get that short-staffed is the new norm right now, but other places have been kind enough to be up front about it and ask for understanding rather than show rudeness. As we go to leave I apologize for not ordering fast enough and the manager responds, "Screw you too!" As if this all wasn't bad enough, we get home to find we are missing a side, neither of our sandwiches has a full serving of condiment, the pickles are sub-par and one even has a pickle stem in it, and the buns are stale. We also find that the side of red beans and rice we ordered was clearly old and had been reheated a few times and the flavor and texture were quite off... At this point I am done with this location and they will not ever get my business again... Actually thinking about reaching out to corporate to see what they will do about this disaster. And if they don't do the right thing, I may just be done with Popeye's altogether... Sad. Have been a Popeye's fan for over 20 years...

Charles Littlewood

This Popeye's dining room is closed, only the drive thru is open. I was in an oversized vehicle and was not able to use the drive thru, the employees there refused me service and were horribly rude. This Popeye's is in need of some retraining and new management. Even after Covid their dining room is still closed? Maybe they should just shut the doors for good here. Stay away from this one...

Louis Byron

Maria seriously was like the best customer service experience I’ve ever had with Popeyes… She was friendly and sweet and a great smile plus I always expect cold fries… my fries were fresh and hot and my Chicken was also.. 2 thumbs up

Ceo Niqque

I don’t know what you got to do to get fresh food every time I’ve been the food has not been fresh. Tasted like it has been under the heat lamp All day. Do better please…