Ashley

Tanya Carmen

I purchased two mattresses online one was defective. Would not return and did not charge me for five months. I filed complaint with the better business burrow. Finally charge me and I did not receive any communication from them. They sell garbage products. And there communication is just ridiculous. Trying to get straight answers out of them is like trying to talk to a wall. They say on there website they will return they don't. I will never purchase from them again. And I have to purchase a new mattress again.

Kristina Brace

The people were warm and responsive right at the door without being pushy. Lane was on top of it when we asked for a sleeper sofa. He found the perfect one and getting it delivered 4 days later was amazing! When I asked about financing he was very knowledgeable and made so easy to understand. We will definitely be back again because of the quality, service and decent prices!!

Tabitha Johnson

I purchased a very expensive sectional sofa with ottoman. The sale was quick and easy. However I waited over two months for the couch to be delivered. Just outside of one year Of owning the couch it looks awful, the entire set is piling very badly. I purchased the 5 year protection plan they offer, of course they state it covers basically anything and everything just to get you to purchase so they make a commission on the protection plan sale. However once making a claim on the sectional with Ashley furniture store they claim it’s outside of one year so they will not help with any repairs on the product, to contact the protection plan GBS. So I do that, upon making that claim GBS says that piling and seam seperation are NOT included in the plan! So now I’m stuck with this awful looking, tearing very expensive sectional. I recommend purchasing from a different store or not bothering to purchase the expensive protection plan they offer as “will cover anything that goes wrong with the product for 5 years”!

Wayne Anderson

We were looking for a nice recliner or live-seat recliners with lumbar support. Russ was able to identify 2-3 models with the attributes we wanted. Russ was patient and allowed us to take our time with this decision. We are looking forward to the arrival of our live-sets recliner and end tables. Russ was great to work with and I will give him a call when next need assistance in furniture shopping.