Frazier's Garage Inc

odauverd

i'm not a very outgoing person but i have changed several transmissions and do everything i can myself. i changed my shocks and checked my tierods and i remember it very vividly because i was surprised how they had no play at 24 years old. i asked for an alignment and they showed my the wheel moving and i thought about it imediately but i just froze for some reason and i could see that they didnt like me. i asked them to use their impact on the top of my shocks, which could have possibly caused the wheel to move back and forth over time (just one day tho) they charged me 50$ extra for no real reason because they didnt even tighten those two bolts. then they test drove my car without asking me, floored it to at least 4000 rpm and didnt even notice my stuck parking brake (i park it in gear without the e brak and pull the brake open from under the car whenever i need it need it). i dont know what warranted all this disrespect but it made me so angry that i dont think i'll ever let a mechanic touch my car without watching again. im so angry with myself for not standing up for myself when i saw the play in my wheel that hadnt been there a day before. i dont want to post this but i cant sleep just thinking about this. meet the mechanics and see if they like you before letting them do anything. now im gonna be tired at work where i dont make $115 an hour like these people and it makes me so mad. -reply. I had drill for the army the day after that alignment but I just checked and the play y'all found and it's gone. Honestly i was being crazy. I'm sure yall didn't loosen those bolts just to charge me to fix it and I'm sorry for accusing you but driving my car like it was stolen is most definitely disrespect so I changed this to 3 stars and 15$ for two grease fittings when the cars already in the air is a tax.

Hunter Duff

Great experience with a well rounded and knowledgeable staff. I was fixed up and on the road in no time.

Nicholas Odorizzi

The most professional and honest experience. Called for a quote on a water pump replacement. They called back the same day and made an appointment immediately. After I dropped off the vehicle, they called to ask if a wanted to change the plugs while they were there. (It was in fact, the scheduled time to change them according to users manual, and thanks to them for reminding me). The key point being, they gave me the option. I had spoke to other mechanics in area who notified me " they were going to replace whatever they felt like, and charge me later, after the fact." When I picked up the vehicle they charged me the exact quote they gave without trying to upcharge me on BS. The job should have taken at least two days in my opinion but, didn't. They had it done first thing the next morning. (After giving it a good test drive I assume to check for errors). The car has been running great since. So, In short, Professional, Fast, Accurate Pricing, and Trustworthy. Frazier's is going to be my "GO TO' Garage from now on!

Brian Burtram

Took car in for inspection. Failed for marker light and signal. Was told to return for re-inspection after repair. Have been back twice and they are too busy to spare the minute that it would take to check the two lights. First return there were 3 guys standing around looking at a car on rack, yet they had no time to look at 2 lights...I do not recommend this business if you are expecting good customer service.