Loomis Lakeside at Reeds Landing

Concerned Cardona

I work for a patient at the skilled care part of reeds landing. While it is beautiful and well kept and housekeeping does a great job, the cnas for the most part do not. They either do not adhere to the patients needs as an assist(two person), leave them alone after it is very much stated they are not to, do not come in a timely manner (20 minutes for a call bell, waited 15 minutes for an emergency call bell) or do not adhere at all to the rules. This patient is a two assist and bed pan only and some staff do not even follow that it’s “easier to let me do it my way”. I’ve witnessed a patient fall on several occasions in a matter of weeks and still letting it happen because they are off doing something other than working with the patients. For the price that they charge it is absolutely unacceptable. They need more staffing and more staffing of people who want to work. Not people asking what I can do that they don’t have to. Absolutely not acceptable. While there are a select few amazing cnas, and all the nurses are very much caring and do their job this isn’t a job where they should keep unwilling staff. Even staff members openly admit to this, but where are the efforts of administration doing THEIR jobs to address these issues? There is certainly a lack of communication and a lack of taking Initiative to fix these things. They are highly understaffed however even fully staffed I have seen the lack of work ethic. GET THINGS UNDER CONTROL LOOMIS!

Laura Brown

Excellent care of my father, I never had to worry. Staff are awesome and compassionate! I would recommend the facility for skilled nursing and rehabilitation to anyone needed it.

Cheryl Corando

Do not let the well manicured grounds and fashionable physical interior lead you astray.The level of Patient Care has deteriorated. Just ask residents from Assisted&Independent Living and their families who are using the Skilled Nursing Unit temporarily for Rehabilitation or to recuperate from a hospitalization. Patient Care Acuity levels are not being properly assessed. The Patient to Hands-on Staff ratio at times is One CNA to Twelve Residents. The lack of communication between Staff,Doctors and Administration is nonexistent. The Nurses,95% L.P.N.s are not equipped to assess acute situations, nor are they in-serviced by Reeds. There apparently is no Infection Control Nurse or Continuing Ed available for staff to utilize.

Neveah Lee

where do I start, .All the nurses did were start trouble with the aids, instigate situations,lie, & Be lazy.There Is Maybe 3 Nurses Out Of So Many Nurses That Did Their Job.That Place Had bedbugs(an infestation) in one of the patients room,Then there was a mouse in a patients room,Nurses Were stealing Morphine and replacing it with mouth wash,They Never Found Out Who Did It,Then There Were Nurses Stealing Syringes,Nurses wouldn’t stand by to watch patients take there Meds so half the time aids were finding meds on the floor,patients tables,in hands,their mouths.The nurses would Violate Hippa & Talk About Other Nurses & Aids.Nurses Would Throw Away The Pills and still sign off on meds!!Another nurse used a racial slurr and got a warning,She didn’t get fired but they were always suspending aids because nurses would Antagonize the aids in front of the patients,That Place Was Filled With Drama Lies & Ungratefulness.3 out of 5 starts because there were good days with certain staff who did a great job.Its a beautiful place,Good food for the patients,Great activites,trips & Parties they would Throw for the patients.Activity staff were pretty good minus the head activity who would pretend to think she was the president of the place and would report to HR for stupid reasons,First shift Nurses Didn’t Always Help,Second shift Nurses the same thing(Depending who was on) and they go by minority,so everyone wasn’t treated the same(workers) nurses pick and chose who they wanted to help and who they wanted to see struggle.third shift Nurses were disrespectful, one tried to fight an aid and the other used a racist slurr.that place was disappointing.Negative Vibes & Just Negative energy with nurses and staff.The patients were Lovely,beautiful, Loving and appreciated.