Verizon

Category: Cell phone store

Address: 2700 Arapahoe Ave Ste 370, Boulder, CO 80302, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Dallon Bitz

Jul 21, 2022

Had to stop in to get a new phone set up while in CO for a work trip. The customer service I received during my phone setup was excellent. On a busy night, within an hour of closing time, Trevor provided a high level of service that I thought was exceptional. Great job.

Abby Zalcberg

May 20, 2022

The first time I came to the store I had unusual support needs, and the customer service help was patient, kind, personable and took extensive time with me. My second visit recently, I needed the managers help, again with an unusual problem. Not only did I recieve immediate help from the manager, but he also spent extensive time on my issue. He bent over backwards to resolve my issue. I'm a grateful customer!

Anna Tucker

Mar 6, 2022

Great experience! I was in and out in 30 minutes. I upgraded from an iphone 6s to a 13 mini. There was a 5 minute wait for me to be seen and the sales associate was very helpful!

Leyla Jacobs

Dec 21, 2021

This store is awesome / I worked with a new employee that fairly quickly pulled in her manager - rather than wasting my time. The issue was challenging because I was setting up service for an Apple Watch and verizon phone/chat support was the worst and made a mistake. After the horrible experience with verizon phone/chat that wasted 4 hrs of my time, I wasted a few more hours at the Apple store, and they finally directed me back to Verizon. I was very skeptical but this time went Verizon store and they were knowledgeable, friendly and resolved waht they described as a tricky issue.

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Questions & Answers

I am a current customer. My current phone is defunct and I would like to replace it. Can I make an appointment to come in to the Boulder store to ask questions to make an informed decision about the replacement phone and to purchase the phone?

Douglas Laiho | Jan 9, 2021
Mary | Jan 10, 2021

Someone stands outside the door and sets up the appointment for you. They were very accommodating. He said an hour and I asked for an hour and a half. It was very painless. I don't know about calling unless you have a trick for getting through to an actual Verizon human

Why did Verizon stop mailing our monthly statement? We must have a hard copy of our monthly statements.

Pat Laudisio | Nov 6, 2019
D Mahoney | Nov 7, 2019

Just call *611 and ask for paper billing. You can also just print your bill from Verizonwireless.com

Do you sell international calling cards

Anca Mateescu | Nov 6, 2019
pbg2025 | Nov 7, 2019

Additionally if you are looking for int calling cards prepaid you can find them at Target and other large retail stores.

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Is the Verizon store on Arapaho a corporate owned store ?

Daniel Manniello | Nov 6, 2019
D Mahoney | Nov 7, 2019

Yes!

My phone does not charge today. Is this the end?

Charles Brewer | Nov 6, 2019
D Mahoney | Nov 7, 2019

Probably, but it might be covered under warranty. Bring it in with your driver's licence, and we'll see what your options are.

I am not able to use my phone today. I’m in Evergreen. It says my LTE is turned off. What does that mean?

Susan Kuenstner | Nov 6, 2018
D Mahoney | Nov 7, 2018

Check your cellular settings in the settings app. There should be a search function in your phone's settings app if you have trouble finding it. If all else fails, call customer service: *611.

do you have 4FF sim cards? thanks, bob

Bob Story | Nov 6, 2017
Ashton Mitchell | Nov 7, 2017

4FF sim cards are just nano sim cards. If you have service with them go in and they'll give you one. When i went in mine was free.

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