All Seasons Pool & Spa

Tony Diehl

John has helped me to rehabilitate and maintain an older spa that came with a house I bought. He's gone out of his way on several occasions to be helpful and find ways to save me money when other companies couldn't be bothered to return my call. I won't buy a spa from anyone else in NH.

P S

Funny- all your reviews are 1 star! Your comment to Lucy just proves what kind of horrible company you run. A respectful owner would never comment to a customer like that- keepin it classy!!!

Lucy Kampf

Patty is actually very nice and helpful. However, John is very rude and disrespectful. I can’t believe he’s still in business. After a rocky start with our spa installation, I gave the business another chance. However, After receiving an email that said simply “Are you going to pay this”, I will never give them another penny! I have always paid all invoices!! Invoices apparently only come via email and I never requested electronic only as my permanent residence is not NH. My emails from him were found in my junk mail that I have not cleaned out all summer until today! I was busy living my life! He could have sent me an invoice via mail OR called me asking if I received the invoice. However, every interaction with him is not pleasant! I would prefer to use other companies! He is not the only game in town people. Keep searching!!!

Bette Champney

On April 14, 2014 I bought a pool filter on the recommendation of a long time customer from All Seasons Pools and Spas on Rt. 11 in Sunapee NH. This is my first year in having to work on replacing pool parts since my husband passed away. I contacted All Season’s and placed my order, and my friend went to pick up the filter. When my friend was picking up my order, the sales representative on the floor mentioned that he believed the sand that and the pump was included with the filter since he reviewed my I ordered a filter kit. After the pump was installed, the owner of All Seasons, John, contacted me and accused me of being dishonest and knowing that I only ordered an water filter from his store. He further accused my family friend, a long –time customer of dishonesty in spite of his sales representative making a mistake. I asked him to come and retrieve the pump and all parts if this wasn’t what I had paid for. However, John continued to assert that I was dishonest because I only wanted a water filter and not the pump. I would have readily remedied this situation without regard to cost for his company in an amicable manner. However, John is clearly belligerent, has poor customer service skills, and cannot manage his relationship with his staff or the general public. I would highly suggest finding a different company with knowledgeable sales staff and an owner that is willing to acknowledge mistakes. John’s actions, and not the error of his employee has cost him two customers, and I would never recommend his business to anyone in the future if they want to be treated with any type of respect or dignity.