Address: 1159 S Federal Hwy, Pompano Beach, FL 33062, USA
Phone: +19549467600
Sunday: 9AM–8PM
Monday: Closed
Tuesday: 9AM–10PM
Wednesday: 9AM–10PM
Thursday: 9AM–10PM
Friday: 9AM–10PM
Saturday: 8AM–10PM
Megan Stamp
Loved my facial! I've gone there and had a previous facial done and it was okay. Decided to go back and I had my facial done by Rose. She was amazing! She took her time, massaged my face, neck and scalp. I was in heaven, definitely request Rose for your next facial experience.
Laura Duprat
BE careful! They will Steal your money… Had car trouble and arrived late for my 1 hour massage. I called ahead to let them know I was going to be late. Arrived 20 min after my appointment, so I asked them if I could just have a 30 min massage. They refused and I still lost my money. This is the kind of company that doesn't deserve customer loyalty…
Timisha Byrdsong
I would honestly avoid this place until they can get it together. I was stressed from work and just needed to treat myself. SO I made an appointment for this location on May 26th since it had the first available at my desired time. I was very pleased with how everything went. Everyone so very nice and I felt relaxed. I signed up for the membership. During my check out (a little after 10pm) one young lady started checking my out. I asked to leave a $20 tip ($10 for each person) since I felt they did an amazing job. Then I was handed over to another young lady who originally started my file that day. She asked if I wanted to leave a tip and I told her I did already but she said she could not find it or did not see it. So she added the $20. My receipt was sent electronically. It was not until I got home that I realized I was charged $40 in tip and the $20 that I wanted. So I called the next day. They apologized and said they needed to speak to the manager to do the return. I heard nothing so I called back on Tuesday (5/31) and it was busy so it told me to send a text message, which I did. Again nothing, so I called the next day (June 1st) and spoke to someone. She apologized and said she would personally have the manager call me by Friday at latest. I heard NOTHING for the next week. I finally received a call back on June 13 but due to me traveling in a remote area I was not able to get it until I returned. So I called and spoke to someone on June 15th who said she would get it fixed. I told her I was not happy with the after service and wanted to cancel my membership. She kindly reminded me that the only way I could cancel is if I moved and was 25miles or more away or a doctors note saying I could not get a massage. I explained that it was not fair since I was not getting good service. She explained that everyone was new and had to wait for someone to assist them. I explained that it is still not fair and I feel that I have been more than patient with this situation and at the point it is the principal of the matter.
Allyson Sandler
If I could give 0 stars I would. First of all, the place is filthy. There was an “unknown white substance” on the blanket on my massage bed, for starters. The front desk woman is VERY nice, so that’s the only positive. When I registered, I received a text telling me to stay in my car until I get another text. My appointment was at 7 PM and it was 6:57 PM and I still had no text message telling me to come inside. When I went inside, my provider was waiting on me and visibly frustrated. I had to go to the restroom first, but there are two stalls. One was being cleaned and the other was occupied by what turned out to be an employee taking a number two. When I got into the room, it was bizarre. I’ve already mentioned there was something on the blanket, but I also saw a personal fan sitting on top of the sink pointed in the direction of the bed. The first thing the provider told me is that I am her last one and she’s ready to go home. From there it all went further downhill. It was the worst massage I’ve ever had. Marguerite slathered an ABSURD amount of oil all over me, but legit no massaging went on. It was like paying someone to wipe you down in oil. She overstretched my neck and when she asked if I like that, I said no, and she spent time TELLING ME how good it is and asking why I don’t like it. She was heavy sighing the whole time, while the FAN RAN in the corner, so no element of relaxation was to be had. The crowning point was at the end when Marguerite legit threw a hot towel on my back to wipe MYSELF DOWN after a gallon of oil, then left the room. Now usually at other Massage Envy’s, The provider is waiting for you with water when you walk out. Marguerite had already been long gone by the time I went to the front. Probably because I had to use every sheet on the massage pad to try to get some of the oil off me. Overall, the worst experience I’ve ever had with a masseuse. A garbage massage at a filthy place and I will never step foot in there again!
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Call your home clinic and give then your new method of payment
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
I do believe they do. You can tailor your massage to your areas of pain. Great place for massages.
Yes
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