Auburndale Clinic- Florida Department of Health in Polk County

Michelle griffin

You have to take a number just to make an appointment with WIC or apparently to just get the phone number however my daughter has been trying to call them for a week no freaking answer all she needs is a appointment and these dumb people can't even do this they back there talking like they don't see people out here

Diana Amador

The staff member who called me back on an immunization record for my child was the RUDEST person I have ever dealt with concerning medical needs! I don't work in the medical field and am not familiar with Florida SHOTS protocols on all the do's, don'ts and laws. This is not my child's primary medical facility - I was only interested in getting a copy of his shot record since his primary was backed up. She was a mean spirited individual and I hope she learns to have a bit more patience and empathy with the human race! Some phone etiquette wouldn't hurt either!

Anonymous

The front desk person was very rude and sarcastic when I tried to ask her some questions. I’ve seen her snap at people who wanted to ask her some questions as well. She was very unprofessional and told them if it wasn’t their turn, to sit back down (in a mean tone). The place is also very unsanitary. Slow service is another downside. I waited for 2+ hours to get called in. The only thing that works for this place is the cheap prices for immunizations.

Yanitza Osorio

I go here for my WIC appointments, and when it's checks reload, I am usually out in less than 10 minutes. For all other WIC appointment, I'll be out in about an hour. The ladies at the wic are very nice and some speak spanish. They have dental office here too. For vaccines shoots no appointment is needed just walk in. They are free. But if you need the paper for kids school or wic they charge $10 for the copy. If you get the shoots they include the vaccination paper record for free. Parking lot is huge. Bathrooms are clean. Lady that speaks spanish at desk is really nice and helpfull. Never had any issue going here before.