Park 3Eighty

A New Creation

Extremely unprofessional and unresponsive management. My husband and I found these beautiful apartments and thought it would be the perfect place due to pricing and location. The office staff proved otherwise. The day we applied everything went great. Staff was extremely friendly. Took us on a tour answered our questions. Once they got our money for the application that’s when they stopped responding. No answer to phone calls. No replies to emails. It took a week to hear if we had gotten approved or not. Office manager claimed she was extremely busy although she insisted our move in date would be 7/16, just a week after applying. After days of calling and not getting in touch with anyone they email you and tell you they haven’t forgotten about you but hold tight because they’re busy. After finally hearing we were approved I made arrangements with our complex to terminate our current lease and get ready to move on 7/16. I explained to this to them and the Office manager told me she would give me a call back later that day. Never heard back from her until last night 7/19, 3 days AFTER our supposed move in date to tell us we have 48 hours because she can’t hold the unit any longer!! Mind you she sent this email at 11pm Tuesday night and said they would cancel thursday. So technically not even 48 hours because the office closes Thursday at 6pm. She gave me one day. I have not heard from this woman in over a week and now she tells me they can’t hold the unit any longer. I didn’t even know they were holding it due to lack of response. Or maybe they just don’t care. You’re on their time they are not on yours. Remember that when you apply here. I made other arrangements and found somewhere else to stay all while waiting to hear back from her. Don’t sit around waiting for these people. They don’t value your time.

Aaron Baker

I would rather be anywhere other than my apartment. Management refuses to do anything about the loud, obnoxious neighbors above me, despite my begging and pleading. All day and all night, they scoot heavy furniture across the floor, they drop bowling balls or heavy objects, they scream at each other. I hear their noise over the sounds of explosions and gunshots in video games WITH HEADPHONES ON. I can't sleep until my neighbors let me, they don't stop the noise until midnight, then Godzilla starts stomping around at 6am. I can't get any rest in my own home. If management would just enforce the rules about quiet hours, my life would be so much better. Instead, they ignore my emails and phone calls. They have done absolutely nothing, and this has gone on for six months. This must be what Hell is like. You don't want to live here. Give your rent money to a company that cares about their residents. Note to management: Before you leave your generic cut-and-paste response about "email the property manager," I already have, many times. You ignore emails. You ignore phone calls. You have the power to make this a better place. Your refusal to do so is the reason the reviews have been so bad these last few months.

Aaron Baker

My lease can't end soon enough; I'm strongly considering just breaking mine and dealing with the consequences. I used to recommend this place to my friends and family, but now I'm embarrassed to even have anyone over for a visit. Things have gone dramatically downhill since the new owners took over. Much like the other recent reviewers have said, the community has trash everywhere, and management refuse to do anything at all about extremely disruptive residents. They would rather the police do their job for them because they just DON'T CARE ABOUT THEIR RESIDENTS. I have lived in literal slums that were more peaceful than Park 3Eighty. They're spending money on painting the buildings, when it would be much nicer to just enforce the rules stated in the lease, or to pick up the trash. Please look elsewhere if you expect peace in your own home, or a decent night's sleep. You won't get either here. Oh, and ignore the owners' generic "please email the property manager" responses. You're lucky to get a response, even after three or four emails, and it's NEVER the property manager; it's someone from the front office who will nicely say that they don't care about your issues, even if those issues affect your mental health and peace of mind.

Braulio Garza

Old Management was pretty good under the Estates 380. New Management for Park 3Eighty has been the worst I have ever experienced. - Gate constantly broken (gated community is an amenity we pay for) -trash everywhere constantly and we get charged a trash clean up fee... -Hallways are constantly dirty with trash, they are never cleaned. -Elevator has had the same smell and stench since new management took over. - Have not seen any maintenance ppl as of late -Followed up with leasing manager, they never got back to me -They replaced old manager with new manager. I signed a renewal promising a certain amount of money of my next months rent, and that never happened, and now they are saying that was only 12 month leases. The list truly goes on and on, they never answer, are always busy, apartments themselves have a decent floor plan, but most of my neighbors have moved out. if you are looking for an apartment in this area, I do not recommend at all.