Ambiance Palace Nail Salon and Spa

Jasmine Stokes

8/1/22....Okay so I've been coming to this nail salon for over 4 years. I usually make an appointment & sometimes I could walk in. Jennifer was usually my tech, if she wasn't available I was open to go to someone else. I've been satisfied everytime. Never had an issue with anyone. Recently they've been pretty busy so I'd just check back. Fast forward to today, I called & asked if they had any availability & I was told yes they're available & to come in. So I show up about 10min later. When I show up people are available & not working. All of a sudden I'm told everyone is waiting for their appointments & they can't take me which is very odd. I let them know I was told to come in, they said "yeah we know". So I asked about an appointment for Wednesday. They started acting really weird. They fake looked up the schedule and told me they don't have any availability for Wednesday because they do walk-in only everyday which literally contradicted what I was just told about them waiting for appointments. Jennifer walked away as I asked for clarification on what was going on because I was super confused. Maybe I was misunderstanding something. The one lady acted as if she wasn't trying to talk & then said "we don't want to do it for you!". Again I was confused as to what was going on, maybe I missed something, so I asked if anything happened that I wasn't aware of because I hadn't been there in about 2 months & everything was fine the last time I went. But again I was told that they didn't want to service me & shunned me away as the lady turned to walk away from me. I asked for a manager & I was told "there's no manager, we not do you". No one wanted to explain a rhyme or reason about what was going on. They were VERY unprofessional, RUDE, dismissive & nonchalant. They didn't care that I didn't understand the situation at hand. I was left with no answers. Needless to say I guess I won't be spending money here anymore, so neither will the people I've sent there to get services. From what I'm hearing they've been rude to quite a few people lately who are not new customers. They don't value or care about long time customers that have spent hundreds of dollars with them. They will throw you away like trash.

Jess Wallace

Max is amazing! I’ve been here a few times and I’ve always been overall happy, but max goes above and beyond to make sure the service is perfect. He asked me what I do for a living to figure out what was best for me for the longevity of my nails and he always communicates professionally. He gave me great tips and gave me honestly the best dip manicure I ever had along with a beautiful pedicure. Needless to say I’ll definitely be booking with him again soon!

Shayla H.

PLEASE DON’T GO HERE I went to get my Full set done and when I got sat down I had to wait 30 minutes just to get my nails started. Then when the lady started doing my nails she kept cutting my fingers and when I asked her for the price of just plain white nails she said 60 and 65 if I want a design. Then when she started filing my nails I asked her for a square and my fingers now look like fans. My nails are so thick I cannot. Then when the lady asked for the colors that I wanted since she obviously didn’t hear me say white I then said white with nude and gold she then didn’t understand what the color nude was. Then after my nails were done they were lumpy, sharp, and longer than I wanted. Most of my nails aren’t the same size. So disappointed.

Tatyana Anthoney

I feel bad leaving a bad review but I literally wasted my time and money because now I have to go and get my nails redone! What I asked for vs what I actually got 🥴 the lines are far from straight and it’s all bubbled up- just bad & I paid …