Diagnostic Clinic Medical Group | St. Petersburg

Karen Hicks

All calls appear to be routed through a call center. No one answers the phone. Messages take forever to be returned. One hand doesn't know that the other is doing. My husband has spoken to staff who say "oh you don't need that" and refuse to pass on questions to physician. Had to beg to get an appointment for colonoscopy screening. Not patient friendly. Find a better office in order to get better care.

Don Kaufman

I have seen Spencer Rizak a couple of times and he has been very good. I had an issue come up over the weekend and saw Dr David Nguyen. Wow was he good. I thought I had four different problems but he explained how they were really just two problems & we are VERY SUCCESSFULLY treating the Root Causes. I can't say enough good about the service I've gotten out of this office and Dr Nguyen is my hero. He diadnosed what was causing issues that 2 previous specialists failed find.

Gabrielle Roberts

Dr DiSanto can be good but is often dismissive and rude. Often takes an attitude of "well you can't do anything about it anyway, so why should I bother?" The office never answers the phones despite having two people at the front desk. Medication requests and information requests take multiple calls to get sent through and often their computer system fails to properly send as well, maybe it's the computer, maybe they arent properly trained on it. regardless, Im often left out of necessary medication because of them. Ive been trying to make an appointment with a specialist that requires them to send over my last notes. Five calls and it still isnt sent despite the promise that it would be hand sent immediately. The last straw was today when I called today tp get that file sent over and after 12 minutes on hold, someone fumbles their way onto the phone, MOANING!!! They slammed to phone down about three seconds later. I've absolutely had it with this horrible medical group!!! If i could give less than one star i would.

Jerome Wagner

I would like to thank Spencer at the Diagnostic Clinic Medical Group and his amazing staff for being very knowledgeable , to help me improve my health , so I can continue to be around for my family. I'm usually not the guy, that writes these reviews. It's just not my style. But over the past year or so , I have been treated like a King every time I go see Spencer and the staff treats me very well , and they have always been very kind and respectful to me . They don't treat you like your just another number. I do recommend Spencer and the staff to anyone looking to improve there health and be treated well by people that you can tell are knowledgeable and really to care about there patients. You can tell that its not just a job to these people , you can tell that they really do care about there job and are wanting to make a difference in there patients lives. Its very refreshing for me we I see Sepncer and his staff .