New Ginza

Christopher Rivas

While our waitress was nice when she was at the table, she didn't check on my wife and I nearly as frequently as you would expect. At times, it was difficult to grab her attention, even while she was 15 feet away wiping down chairs at empty tables. The rolls we had tasted fresh and were presented nicely. Last item we ordered was the shrimp pad thai. When it arrived, my wife took one bite of the noodles and said it tasted odd. I went to try it but it smelled awful and decided not to. We let our waitress know, and while she did offer to replace it with something else, we opted not to. The pad thai was not remove from our bill.

Terrance Wong

Surprisingly good. This place has been popular for years and at times hard to get a table. The food was good and inventive. Lots of options. But now... It got better! Really pleasant surprise. Yummy

Evan Sarmanian

If I could rate lower than 1 star, I would. Not sure why or how this place is so highly rated on Google. I reserved a table to share Valentine's dinner with my fiancée, and could not have been more disappointed. The sushi was okay, but our palate was soured by a terrible experience. To start, we found a hair in our fried oysters, which they still tried to charge us for. Can you imagine? We did not expect anything, and said no problem. Instead of trying to make up for it, we were treated poorly which negatively affected what is supposed to be a special evening. Later there was a shortage of salmon, and we were told it's on us for not ordering sooner. Our server was completely apathetic, and quite rude. We waited 25 minutes to order a second roll, but ultimately decided to leave, with no intention of returning due to EXTREMELY POOR CUSTOMER SERVICE. Highly recommend that you consider your alternatives before ordering or dining here... 👎🤢🤮

David Northup

New Ginza holds a strong place in our hearts. Many years ago, my (now) wife and I were dating and came across New Ginza as a fun date option. We sat in a booth and it took me 45 minutes! to order because it was my first sushi experience. I had lots of questions. My wife patiently answered my questions and the staff backed her up admirably. The GM at the time came and made us feel like we were already family and kept us happy and laughing through the meal. When the food came... it was beautiful. Each dish or roll was artfully constructed both in balanced flavor and even color. We shared an Alligator Roll and I think my brain chemistry changed. It's the only way that I can describe it. After this experience that night, we came back 4 more times that same week. 5 visits in one week! People over the age of 40, like us, remember that Cheers in Boston was the place where people were supposed to feel at home. For us, our Cheers was New Ginza. We ate there regularly for YEARS, and look forward to our visits when we're in town again. The GM remembered our names and would never make us wait. Keep it up team! You set the bar for high quality food and service.