Rescue Outreach Mission

Category: Homeless shelter

Address: 1701 W 13th St, Sanford, FL 32771, USA

Phone: +14073218224

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

#H.Judah Mack

Jul 3, 2022

I lived here and got put out because I asked if someone left clean clothes in the dryer. The lady Christine, who is the director, is very picking with who she allows in the Shelter. I was sent here by a nice lady that runs a day program for homeless to eat, take a shower, and wash their clothes. The staff as well as volunteers are wonderful but Christine is not nice. Be aware because they are supposed to help with the money they received from people that donate and they use it for whatever they want. The bathrooms can use an update for one of them have black mode running through it. It's on the women's side. They say they will help but I had lost my job due to Christine and she never reached out to my job about the quarantine that she had placed on us. She plays favor with people and only uses the resources to help who she wants to help out. She threw me out on the streets because I was being nice, I didn't have any write-ups, I was working, and I did my chores. So, she had no reason but for the reason of her not liking me. I say this to the people that donate money to them, make them give you a report on who they actually helped with that money or how they used it, because I didn't have no where to go on a Saturday morning and they threw me out with no where to go. They run the shelter for their own gain and they have not helped people find a place or get a place to stay. I am one of them. So, to all the people that donate large amounts of money to them, make them give you a report on who they help because she sure didn't help me, she threw me out to be homeless all over again. Thank God for people with hearts because I would have been staying in the streets if someone didn't see what had happened to me. Christine is also known to be racist for she will throw anyone of color out or lie and tell them that they don't have a bed.

Grace Brown

Jun 14, 2022

Staff was super sweet. I just dropped off baby formula, so I didn't get to stay long.

Tracy G

Jan 25, 2022

After reading these reviews I'll be giving my gently used things to salvation army. I wanted to help the homeless but if their own staff are taking the donations and not giving it to the people in need???? Wow! Sick just sick!!!

Bonnie Smith

Mar 25, 2019

Wow. Very sad to hear that staff helps themselves first to donations. I wanted to drop off bags of clothes and electronics to Rescue Outreach, in lieu of Goodwill, but these reviews are depressing. Sounds like you need to clean house and get new staff. It seems your current staff has become too comfortable in taking advantage of others.

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Questions & Answers

I'm homeless tonight and planning on going to the women's shelter in the morning. Is there any room?

Vivian Alicea | Sep 3, 2018
CS | Sep 3, 2018

There should be someone around 8:00am. Do u have transportation to get here? If not, u can call and ask. Mondays are busy at the shelter

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Hello I'm currently homeless living in a motel with my 2 children I can't afford to pay any longer I have a job and own car we just need some help could this place help?

Keyla Grady | Jun 4, 2022
raymond catrolopez | Aug 29, 2022

Stay in my home I hate people being homeless I got like 2 more moths before I'm homeless why not help someone for few months

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How long can I live at the rescue mission???

Amilda Ulbano | Sep 2, 2020
Warren Adams | Mar 6, 2022

Yeah usually take a few months to even get in. You'll be on a list just like every shelter. unfortunately.

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Hi i am a 17 year old homless male and i know nothing on were to go and how to do this i dont even have a phone with service i have to use wifi to even use my phone were would i even start

Damian Gwinner | Sep 2, 2020
Jason Ellis (Pret) | Jul 4, 2022

If you are under 21 you need to look up the Covenant House. It's a very nice shelter for kids under 21 & they will help you.

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My son and I are looking to volunteer there Christmas day. Do you house people there that may want safe and friendly company?

David Sniper | Sep 2, 2020
Michael Robbinson Sr | Sep 2, 2020

I would say call them, But, They have cots for over flow ! As far as friendly company the staff aren't friendly they portray to for a check sake, There's mold in the client's bathroom, the food is out dated in the freezer, staff steals donations!

Wat do u have to do to get in there? Do u help get people on there feet? Thanks in advance

Tammy Jennings | Sep 2, 2020
Michelle Nipper | Sep 2, 2020

Cone up here. They never answer the phone.. smh. If they have space, it isn't hard to get it. They do not help you get on your feet. They dont help with childcare, bus passes, finding work, or anything else. They feet you lunch and dinner every day and give you a bed to sleep in. You have to be out of the building from 7am-3:30pm monday-friday

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I have a 32 yo son, needs a second chance felon 2 gun charges, railroaded, can some please tell me where to go to help him

Tammy Jennings | Sep 2, 2020
Lady Essence | Sep 2, 2020

Awesome people. Amazing staff. Super duper great chef... Even better facility. Gives you a chance when you feel hopeless. Love these people so much.

Does the shelter have any problems regarding service dogs

Marci Cerqueti | Sep 3, 2019
Sade` With The Receipts | Sep 3, 2019

Great question. I am not sure. They shouldn't. But I've never seen ant pets there whatsoever. You can always call and ask. They should be able to accommodate a service animal, but again, I am not sure.

What prompted do they offer,I am 58 yrs old, I have been homeless for about five years, I had two heart surgerys I can do lite work I am from Texas

Freddie Nunez | Sep 3, 2018
Gilberto Cuadrado | Sep 3, 2018

The shelter is good to have a place to sleep and shower and That's about it. Food and staff suck

Do they serve food to people who are not in the Shelter?

Kimberly Barton-Cordero | Sep 3, 2018
james dugard | Sep 3, 2018

They do serve lunch and dinner for the community

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What kind of donation is this shelter in need of?

Samantha Fecher | Aug 3, 2022
Loren Madderom | Aug 27, 2022

They have a budget for the food and other stuff from the government but some people who don't know what they are doing still interested in giving them stuff for the houses. They really don't need anything they also have a donation of money but they just throw away the food that is giving them if is too much for them.

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Do you know of a place where can I seek shelter at this time tonight

Tareys | Aug 3, 2022
Aaron Empanada | Aug 3, 2022

There's also a (slight) chance they'd take you in and put you on a cott until administration can assign you a bunk

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How much does it cost for a homeless male to stay at the shelter ?

Gerald Strothers | Jul 4, 2022
Jason Ellis (Pret) | Jul 4, 2022

There's no cost & you can save up for a little bit to move out.

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My husband threw me and my two children out of our home with no car and no money is there anyway that we can get some help with a place to stay and someone to pick us up?

Denise Ganey | Jul 4, 2022
Jason Ellis (Pret) | Jul 4, 2022

A member of staff said they can't help with transportation but the best time to come is in the morning. Before 9 is best as there is sometimes a line.

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Hi! My name is Gloria and I have been trying to get so one from the program from 9am this to 1:37pm now and no body has call me back yet. please call me. I need some where stay and get back on my feet.

Gloria Williams | Jun 4, 2022
matthew davies | Jul 4, 2022

They are bad about answering the phone they are understaffed and they have volunteers a lot of times they don't call back on your messages your best to come down here and talk to them in person between 9 and 3 you should get a bed that day

The case manager that called me back was really rude and denied me a room but my cousin called the same time and was accepted today the lady told me we don’t have any rooms available and the case manager who called my cousin

Nicole Gresham | Nov 6, 2021
Jason Ellis (Pret) | Jul 4, 2022

Is your cousin a male or female?

Why does nobody answer?

Tiffany Norman | Sep 2, 2021
AshLynn Lebu | Sep 2, 2021

If yu call before 9 nobody will answer

Is the shelter open during day and is there j lunch

Marshall Edwards | Sep 2, 2020
Jakiya Gibbon | Sep 2, 2020

I think they do give out food just not sure what time and I believe the shelter is open during the day

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Hello can they help families

Nina Rivera | Sep 3, 2019
Donivan Gregg | Sep 3, 2019

Yes they will they have housing program also I currently reside there

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We could really use food help. We have nothink but ramein till the 22nd and today is his only day off

Marina Pilz | Sep 3, 2018
Robert Kiel | Sep 3, 2018

We do a pantry on Tuesday 8;30till11:30 am

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Do they give you a place to lay your head an wou9they give me transportation back and forth to work

Zach Ferry | Sep 3, 2018
Wanda G | Sep 3, 2018

Hello zach they do have a mens shelter. Call them an ask them do they give bus passes to working people in there program.

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I'm looking for a shelter to get into im homeless in orlando but i don't want to be in a shelter in my home town. Is there i can get into soon in sandford?

Evelyn A. Rodriguez | Sep 3, 2018
Eddie Washington | Sep 3, 2018

Give them a call or go by and they will do everything to assist you and your needs.

Will this Mission be open for hurricane Irma?

Amy Rod | Sep 3, 2018
John Culbreath | Sep 3, 2018

Yes

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