Address: 3807 Concord Pike, Wilmington, DE 19803, USA
Phone: +13024786988
Sunday: 9AM–4PM
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 7:30AM–5PM
Jordan
Quick, efficient, and straight forward oil change experience. I appreciated the clarity for costs too.
Lamartz Brown
One of the worst car service experiences that I had in my 20+ years of driving! Customer Service training is very vital to running a successful business. The employees, especially the night supervisor needs a lesson on customer service etiquette. Jiffy Lube employees left something hanging under my car after completing my oil change. It cost me a day with my son and an hour of unsafe driving on the highway. When I brought my car back, the night supervisor was very rude and inconsiderate. When I asked for Jiffy Lube corporate number, he didn’t even want to give it to me. He told me “it’s nothing he could do for me, that I needed to come back and talk to the manger.” Which I understand, somethings are out of the control of the supervisor but it’s how he said it. He didn’t even apologize for the inconvenience that was caused. He just brushed me off to take another customer. I will not service this business anymore and I’ll be letting family, friends, social media followers and anyone who wants to hear to stay clear of this establishment if you want your car done correctly as well as receive good customer service.
Joshua Burleson
The young guy Taylor working there was rude and made me feel like I wasn't welcome at the shop very cold and sickly looking!! Maybe he had COVID or something but not very customer service friendly.
SquareFace
Fees are expensive. Fully synthetic motor oil costs $80. It's only $50 at the dealer.
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It also depends on how much oil you car holds as well
Paid $85 for the most expensive oil change you can get and I take 6 quarts of oil. That's full synthetic.
Yes
149.00. cvt transmission 200
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