Sarasota Toyota

Maya Love

Just purchased a 2020 4 Runner with Eddie Vega! Experience with him was lovely. He went above & beyond to help me get everything needed done and was a great guy in general. Very happy with my purchase and experience. Only thing I will mention which I let everyone know as well 😉 @Toyota please invest in some electronic signing it would have made my process extremely faster and the experience would have been EVEN better.

Lizbeth Vazquez

Mitchell Vaquero was an excellent sales person. I was able to trade-in my 2019 RAV4 and buy my new RAV4. He was very honest, communicative, and was able to make the deal happen. I believe this has been my easiest car buying experience. Thank you so much.

Briana King

I had to bring in my car for an oil change. I was told I would have a ride back to work; however when I got to the dealership, I was told this person quit and the next person went home sick. Aside from the apparent miscommunication, when I went to pick up my vehicle, my sunroof was open after a torrential downpour and my brand new car interior was soaking wet; complete with pollen and leaves as well. My service advisor was very understanding and detailed my car. However whomever detailed my car didn’t take out the mats and my entire floor remained flooded and my car began to smell. My biggest complaint was the lack of communication between management. I had left messages, called the corporate office, and left messages with multiple customer service representatives. I get it, you’re “understaffed”, so isn’t the rest of the work force and the customer service isn’t half as bad as Toyota of Sarasota’s. Edit: I appreciate your automated response. I still have not received a call back and am frustrated that my new car was ruined by your mistake that has yet to be rectified. I understand you are short staffed, but not even a call back? I have called the dealership, your corporate office, and your ‘response’ did not include an additional number for me to contact. This isn’t even poor customer service, this is just blatantly unacceptable.

Heidi and Tom Choiniere

Definitely one of the best new car transactions ever! Travis Morales was our point of contact and we could not be more pleased with his knowledge, diligence and customer service. He made the purchase of our new 4Runner a true pleasure! Highly recommend.