Dunkin'

Christina Gaudreau

It was awful! First off, the bacon, egg and cheese bagels have been discontinued. What heathen decided THAT?! So I got a pepper bacon, cheddar, egg croissant. It was B A D! The croissant, I swear, was stale, then they toasted it too much, and it was blackened around the edges and flaking off everywhere. Croissants are delicate! There was zero taste at all. Seriously, not even the pre-cooked bacon had taste. Was it truly bacon? I will never know. The sandwich was smashed almost flat, too. What would really liven this sandwich up would be honey mustard. Somebody in charge needs to see this. I went through the drive-thru; otherwise, I would've taken it up to the counter for a new one. The drive-thru people were nice enough. No complaints there.

Samantha Russell

I understand that they are super fast paced and it’s busy since there the only Dunkin’ Donuts in Manchester … I tried calling to make my order easier on them since I was ordering a box of joe an a dozen bagels but no one answered the phone. So when I came in to the store not the drive thru let me make that clear!! Then when I placed the order the customer service was horrible I got an attitude instantly from the woman who must of been the manager who was working in drive thru and the young kid working behind the counter didn’t know what to do so when I asked them to slice the bagels they didn’t know what to do for anything I asked I could hear the manager screaming in the back she asked to slice the bagels… you are a bagel and coffee shop it is breakfast time so I’m not sorry for paying 40.00 and asking you to do your job it’s what you get paid for right ? Find a different job then !! I also shouldn’t have to ask for a plastic bag to carry the 50 bag as they gave me for my stuff…

Amanda Smith-Reigart

This location is one of my favorites and we're here often! My husband and I have pretty complicated drink orders. Mine changes from hot to cold depending on my mood and the staff always comes through with making us great drinks! We actually pass 2 other Dunkins to come to this one because it's the ONLY location where we're not made to feel like our drinks are a bother or asked "is that it?" after each breath we take! There is nothing worse than feeling like you're being rushed or feeling like you're inconveniencing someone you're buying a product from. I give the staff here so much credit, I know there had been days when there was just one woman working. I highly recommend this location!

Brad Evans (Swungspeedz)

Most of the time my order is not correct and coffee is undrinkable. I have to drive back and get them to remake it. I wouldn't go to this dunkin but it's the closest one around besides heading out to West York...they seem like they always have new staff which isn't too good either. I feel like the staff is just untrained and doesn't know how to correctly make these beverages for the public. Edit** 5/22/21 Don't ever order bagels here, anytime I order them their always burnt. Not that complicated to turn the burner down a bit.