caribou coffee,Coffee & Bagels Ogden & Jackson

Paige Levine

Had a terrible experience at this Einstein. A male worker was extremely rude. They were short staffed which is understandable. But he was yelling as people came in “it’s gonna be a long wait, don’t know what to tell you guys”. Then continued with his attitude the whole 30 minutes we were there. The customer service was not there and I was extremely dissatisfied.

Lexi Porras

Unfortunately service was terrible due to a male staff member being disrespectful to customers coming in to order. The location was short staffed and no one in line was complaining and patiently waiting and the comment “we are only taking orders 3 at a time” in a rude tone was not necessary. Everyone was understanding and he continued to repeat this and the process of what he was doing to customers. I then put in my rewards number and then he stated “well you put in your rewards number. that messes up the process did you want to redeem anything” and i simply stated no to try and make it easier. many customers were also not happy with the attitude of this staff member. first time at this location but will continue to go back to oakland.

Puravista92

I’ve worked in the restaurant industry for years. My experience today as a customer was very unsatisfactory. Today this restaurant was being audited. And the manager was completely out of line with staff, using foul language, yelling at incoming customers that they’re going to wait for a long time due to understaffing. As a customer we see everything, I understand the pressures of a restaurant business. I was so uncomfortable, I’ve been there several times in hopes of having a better experience but that’s never the case. Please hire a new PROFESSIONAL manager for the sake of the business or you’ll continue having poor reviews and losing customers.

Miguelito Lopez

Don't waist your time with this location. This store has a female employee who is regularly unpleasant. On my last visit she quickly yelled at me when I entered the store that it would be a long wait. After waiting to have my order taken she became upset that I ordered multiple breakfast sandwiches. She began to shake her head and sigh. She then began to yell at incoming customers that the wait would be long because I ordered so many sandwiches. Her body language showed she was upset. After taking my order she then began to talk with other employees loudly about being too busy. I understand being short handed but this same lady constantly has the same unpleasant behavior with customers. I believe another person left a review of the same employee. The employee at the register is the employee who has a bad attitude.