Carter's

Category: Children's clothing store

Address: 20 City Blvd W Ste 908, Orange, CA 92868, USA

Phone: +17149350949

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Jasmine Sevilla

Apr 16, 2022

Just wanted to say that this store is the best specially the night team my daughter had an accident and the team went above and beyond to help us out after the store had to be closed very excellent job from the team so happy thank you to all . 👍

santa fe Joyce Moore

Jan 9, 2022

LOVE this store, bought a gift. returned a gift for different size. Babies & kids grow so quickly. All the clothes are very nice. Great selection of colors and designs. This is my Go To Store for my granddaughter, grand nieces, grandnephews and now a future great grand niece!. VERY NICE CLOTHUNG & NIGHTWEAR for little ones.

Michele Lowrance

Jun 28, 2021

This location was clean, organized, and the employees were very friendly and helpful. Large assortment of newborn clothing to choose from.

Jennie Galang

Apr 6, 2019

I love the clothes, but I dislike the customer service at this place in particular. As we walked in an employee mentioned the "buy 1 get 2 free" offer and we got some clothes under that deal. At the register I asked the clerk "Kristine" if the discount was applied because the price was kind of high from what we bought, and she said the price at the register included already the discount. When I got home I got an extra shirt I never put in her counter for a 3 month old baby, my baby is 9 months old so it was her mistake of putting that shirt on my bag and charged me extra...if she would of mention that I got an extra shirt under that deal to get 2 more free I would've notice that extra shirt didn't belong to us but instead she let it go by without saying anything. I thankfully have a Carters store near by my house, instead of returning it I switch the shirt to a different model and size plus I got my other 2 free pieces.

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Questions & Answers

Who can pick up my order?

Carter's | Sep 1, 2021
Carter's | Sep 1, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's | Sep 1, 2021
Carter's | Sep 1, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Sep 1, 2021
Carter's | Sep 1, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's | Sep 1, 2021
Carter's | Sep 1, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Sep 1, 2021
Carter's | Sep 1, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's | Sep 1, 2021
Carter's | Sep 1, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Sep 1, 2021
Carter's | Sep 1, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Sep 1, 2021
Carter's | Sep 1, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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