Buena Park Lock & Key Shop

Jessica Cervantes

So rude on the phone that it was actually funny😂 you have to wonder how living in America with tons of opportunity and freedoms (like starting your own key/locks business) makes one so easily annoyed. I'll give them 3 stars for actually making me laugh and reminding me to be thankful I'm not bitter and old.

Mohamed Ali Mohamed

My previous vehicle key fell a part and I bought 2 uncut key fobs from Amazon and transferred the chip. Went to Buena Park Lock & Key Shop to get it cut. They did a fantastic job and the cut came out perfect. The customer service was great and the craftsmanship was topnotch. I have had a bad experience with a previous key smith. I'm writing this review a month later and the key works perfect still. I have saved over $300 by getting the car key fob online and getting it cut instead of going to Toyota to do the same. I have found my reliable lock & key smith! 😀

K B

The owner (I believe Doug) did a great and quick job cutting my car key from a spare I brought in when other places, which rely on preprogrammed blanks and a machine, were not able to. He was able to use his knowledge to determine whether the blank I was using would work and checked with me to see if it worked after he cut it. I was in and out in less than 5 minutes. There is a reason he's been in business for more than 60+ years. To those who do not bother reading signs when entering, the place clearly states no guarantees like a majority of businesses. Keys are unique, especially if you bring one in. He does not have control beyond what he can provide for his services, just like if you bring your own parts to a mechanic.

Luigi Villanueva

As others mentioned, if you bring your own blank key there is no guarantee. Doug cut two spare keys for my 2000 Subaru from the shop's blanks and had me make sure they worked before I left (they work perfectly.) In and out in 10 minutes at a completely reasonable price. Doug also cut keys for a 2017 Toyota with blanks I brought in last year, "no guarantee," and they worked great after I programmed them at home. Some other reviewers say this is an "old school" or "no BS" place, either in a negative or positive way; I'll just say that it's true and all boils down to how you perceive that style of business for you...the place smells like a cigarette butt sometimes but that's a tradeoff I'm willing to make.