Address: 14601 Ventura Blvd, Sherman Oaks, CA 91403, USA
Phone: +18184797350
Sunday: Closed
Monday: Closed
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–12PM
Niko T
This is by far the worst Wells Fargo Bank location I have ever encountered. I had an appointment today at 4 PM with Paul Woo. I got a call telling me last minute they are not available and they automatically rescheduled me for the following Wednesday without my permission. Just a voicemail minutes after calling them back. Called them once and didn't even answer. Second time was the charm. I explained that I needed an account set up today as discussed and the woman over the phone, despite being short staffed, did not acknowledge my needs as a customer for years at Wells Fargo. To me, being short staffed is not an excuse. Either hire more employees to keep your end of the appointment or make ends meet to provide satisfaction to your customer. Until then, this location should not even exist knowing they cannot even make up for their own mistakes.
Mr Optimism
It's sad, I run in and out of banks all week long and at BofA and Union the managers and senior tellers greet me by name and ask me how my day is and go out of their way to help me, but that environment is not at this branch. The front line tellers here are sweet and helpful.
Director Dmiko
Rude Bank Teller lady & slow banker servicing. Wish the customer service was a more positive experience. I'd rather not regret going to a bank.
Noella Risley Downs
This WF branch is easy to access, never crowded, with lines that move right along. The number of employees on hand are more than adequate to serve, whether the bank is busy or not. I've had no less than excellent service every time I've had the pleasure of visiting. Added bonus:: three new ATMs are situated out front and in the back, free parking for customers. My new favorite branch !
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Yes 10am to 4 pm inside 24h outside atm
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