CARSTAR Sun Valley

Karen Elson

My 2019 Honda CRV EXL AWD was involved in a two vehicle collision on 3/5/22. Throughout the repair process I was kept informed aa to the progress of the repairs. I highly recommend Carstar Sun Valley if your automobile is in a accident.

Sergio Inouye

I have been coming to this place to fix all my cars for the past 11 years and all their staffing personnel have always treated me with courtesy and respect! They have gone above and beyond to make me feel like one of their own… they’re always thinking what’s best for the customer and that’s why I’m still coming here ! They’re true professionals at what they do! Thank you so much Gaby for going the extra mile this morning much appreciated! For sure see you next time adios…

wade jorgensen

Sun Star Sun Valley is fantastic and I will be coming back for any auto repairs in the future. They fixed my van in a week and it’s flawless. Could not be happier with my experience with then from start to finish.

Akira Sora

UPDATE : Dan Panduro is a man of honor and stands behind the CarStar guarantee/warranty. He and his staff fixed all the issues mentioned below and I couldn't be happier. I received five (5) star service which is the reason for the update and the star rating. If you take your car here and you have a problem and you can't get it resolved at the shop call Dan, he will make it right. Thank you DO NOT BRING YOUR CAR HERE - My first mistake was bringing my car here for body work, my second mistake was taking the rental car back before checking over my vehicle. If you have a rental car go to carstar first and check over your vehicle before returning the rental. If problems exist at least you won't be left without a vehicle. Not listed in any special order but after they took my car apart they didn't know how to put it back together properly. See photos - they put the rear bumper back on but they didn't attach it, so it's loose. They took off the tailgate/door, when they put it back on they didn't align it properly so one side has a wide Gap in the other side has no Gap. They left gunk in the rear passenger window, when I put it down and put it back up it's just a big black streak. They didn't put the passenger door handles on properly, when I opened the door the handle fell off. The front passenger door squeaks like a cricket in summertime. The wind guard on the front passenger door fell off almost immediately after leaving. I went back and told Eddie about these things he seemed genuinely disinterested. I asked him why they touched the front passenger door and he said so they can match the paint to the rear door, I wish they hadn't touched either door. I filled out the carstar survey - I never heard anything back from them either. I did share this information and the photos with my insurance company.