U.S. Bank Branch

Typical Consumer

Awful bank and company. I’ve been a customer for nearly 20 years, should’ve left long ago but was always too lazy to change all my automatic payments. Recently my wife found a letter I nearly missed that said if I don’t reply in 30 days they’ll close my accounts and give my money away to the state, due to account inactivity. I have monthly direct deposits, monthly transfers and many auto billpays running through the accounts, and yet somehow I’m not an “active customer”. Several us bank reps recommended I use their debit card every month to avoid this happening again (does anyone with an ounce of financial sense use a debit card!?!). This is the last straw for me. After my next mortgage payment processes, I am leaving us bank for good and you should too. I am even more excited to cease my business with them than I was cancelling Comcast. F&@k US Bank.

Gabriel Graber-Mitchell

ATM is out of order as well. Tough to give it a good rating when it’s impossible to use.Hello Gabriel. Thank you for taking a moment to share your experience with us. We would like to speak with you about the visit and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 8043, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

Gabriel Graber

ATM is out of order as well. Tough to give it a good rating when it’s impossible to use.

Karin Tansek

VERY HELPFUL, ESPECIALLY RESEARCHING MY QUESTIONS QUITE THOROUGHLY.