Domino's Pizza

Lucy Winnowski

If I could put negative ten stars I would. I ordered online for a work event, and had to cancel the order. I waited till they were open at 10 and then was on hold from then until 11:30am when I drove to the store to cancel in person. The only person that was there was a very young lady who clearly didn't know how to cancel the order, 2 more people had to come help her then stand there wondering if they had actually cancelled it or not, and when I told them how frustrated I was they didn't apologize, give an explanation, or a receipt of my cancellation. Their customer service is as bad as their pizza. Thoroughly frustrated, clearly management needs to do better training. Don't call unless you like to hear the manager special over and over again in their hold 'music,'

Joseph Piranio

If I could, I would give them 0 stars. This location is poorly run and literally has the worst service I've ever experienced! And the pizza is nothing too spectacular. I ordered delivery about a month ago and it took well over an hour to get my order. I decided to give them one more try because they gave me a free pizza for my late delivery, but this time I did carryout. Despite promising that it would be ready in 30 minutes, I showed up at the store and still waited another 30 minutes for my order to be ready. I wasn't the only customer experiencing poor service. While waiting, a female customer walked in wanting to pick-up her delivery order that she had waited on for two hours. It was out for delivery. They just refunded her and refused to remake the order. One employee with a "bad attitude" huffed that I wasn't giving her free food if she canceled the order. I certainly think she deserved it after all this trouble. I told this same employee when he handed me my order that your going to lose customers with your attitude and you just lost one in me! He started mouthing off that "oh well, we've lost lots of customers with being short staffed...blah, blah, blah". People go elsewhere, there is certainly better options for pizza in the Madison area!!!

Mosharraf Hossain

The most slowest Shop I have ever seen. We ordered 4 pizzas. App said it would be ready within 20 min. We went after 20 min. Then we had to wait additional 50 min to get the pizza. And the people working there were like sloth 🦥 . Not moving. Very slow.

amanda fernandes

Ordered pizza at 6:30, didnt get it until after 8:00. On top of all that, it was under a lot of other food. My box was smushed, half my pizza was destroyed. Also, it was very cold, cooked a long time ago. My delivery took way too long, and I'm very, very angry. Not sure I want to order from them again.