U.S. Bank Branch

Black Bunny

Very unhappy. My husband deposited his check...no issue. Then cashed a truck allowance check and it showed up as a $500 WITHDRAWAL from our account. And now we have to wait until the bank is open again...in THREE DAYS to get this fixed. VERY UNHAPPY! This branch literally took FIVE HUNDRED dollars out of the account to 'pay ourselves'...when it was clearly a check from his boss.We appreciate you bringing this to our attention. It is concerning to learn that your check was not processed as expected. Please let us know if you would like us to help you file a complaint about your experience. If you send us an email with your phone number, we'll give you a call. Our email address is [email protected]. Please also include your reference number: 3665. Once we receive your phone number, we'll give you a call by the end of the next business day. We look forward to hearing from you. ^Michael

Jeremy Westphal

They are super friendly and helpful! They remember me by name and are always willing to assist me in negotiating the reams of government regulation and corporate policy to end up with the best result for me and my family. We are lucky to have them.

Julie Derifield

Great staff! We use US Bank for almost everything. They always know my name and are very friendly and knowledgeable.Hello Julie! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team